Terms & conditions

Set out below are terms and conditions that apply, respectively, to enrolment in our public education courses or registration to attend our events. 

    Current

    Set out below are terms and conditions that apply to enrolment in our public education courses or registration to attend our events. If you have enrolled through another organisation or are attending an in house course, please contact your enrolling organisation.


    Last updated – June 2021

    These terms and conditions contain important information about your enrolment or registration (as the case may be), including our cancellation policy, what happens if we need to change or cancel a course or event and our limitation of liability.

    Please scroll to the applicable terms and conditions for your purchase and read carefully to ensure you are fully aware of your rights and obligations under the applicable terms and conditions.

    AICD public course enrolment terms and conditions

    Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.

    Participant enrolment

    Enrolment is subject to receipt of your payment and our confirmation of availability. You must pay any invoice within 7 days of receipt and payment must be received in full before we provide course materials and course commencement.

    If you have enrolled online within the current period (not for a future course) you will be provided with immediate access to course materials subject to receipt of payment. 

    Member course fees

    Member course fees are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member course fees should complete the Membership Application Form online

    Enrolment changes by you

    If for any reason you are no longer able to attend the course on the date you have enrolled for, you may give us a request in writing to cancel, transfer or substitute your enrolment. Please note that a charge may apply. Further details are set out below.

    We deduct any applicable charge from any refund due to you. In addition, any of our materials already provided to you must be returned before we remit any refund and/or confirm a transfer or substitution.

    If for any reason you do not provide us with the required notice or do not attend the course, no refunds are payable and no changes to your enrolment will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

    For all online course changes including cancellation, transfer or substitutions are NOT available after you have accessed the course in MyLearning. 

    Cancellation

    You may cancel your enrolment altogether. However, you may consider transferring to another course option or substituting another eligible participant as further explained below.

    Transfer

    If you wish to transfer to a different course date; to a different course altogether; or to a different course format, you may request to transfer your enrolment. Only one transfer is permitted per enrolment and the alternative option must be within 12 months of your original course.

    A transfer request is subject to availability of the alternative date, course or format in your request and may incur additional fees. You will be contacted to confirm your new event, or we will place you on a waitlist if the alternative option is not available at the time of your request.

    If you transfer to a different course or different delivery format (for example from the Company Directors Course Self-paced to the face to face delivery mode), any difference in the course fee will be payable by you or refunded by us as applicable and subject to any charge as explained below. The new enrolment course dates will apply.

    Any further transfer request will be treated as a cancellation and will incur a 100% cancellation charge.

    Substitution

    You may request to substitute another person to enrol in your place. Only one substitution is permitted per enrolment. The proposed substitute must review and confirm to us that they meet the enrolment criteria applicable for that course before we will accept the substitution.

    If the substitution involves a participant change from an AICD Member to a non-member (or vice versa), any difference in the course fee will be payable by you or refunded by us as applicable and subject to any charge as explained below.

    Any further substitution request by you or the substitute will be treated as a cancellation and will incur a 100% cancellation charge.

       

    Change of Enrolment Charge – Notice period runs from start date of Applicable Course delivery

    Applicable Course

    Cancellation

    Transfer*

    Substitution

    Company Directors Course (face to face)

    • 31 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
    • 30 working days’ notice or less, the total course fees are payable and no refund applies.
    • 31 working days’ notice or more, no transfer charge is payable.
    • 30 to 16 working days’ notice, a transfer charge of 50% of the total course fee is payable.
    • 15 working days’ notice or less, transfers are not permitted.
    • 11 working days’ notice or more, a substitution charge to cover administration costs is payable.
    • 10 working days’ notice or less, substitutions are not permitted.

    Company Directors Course (self-paced)
    NB Self-paced courses are organised in monthly cohorts.

    • If the payment is for a course in the same month, no refund applies (due to the automatic access to the course and materials).
    • For courses in future months 100% refund is available
    • 31 working days’ notice or more, no transfer charge is payable (if to another self-paced course).
    • If transferring to face-to-face, the difference in enrolment fees must be paid. The selected transfer course dates will apply.
    • 31 working days’ notice or more, a substitution charge to cover administration costs is payable.
    • Less than 31 working days’ notice or less, substitutions are not permitted.

    Company Directors Course Online

    • 21 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
    • 20 working days’ notice or less, the total course fees are payable and no refund applies.
    • 21 working days’ notice or more, no transfer charge is payable.
    • 20 to 10 working days’ notice, a transfer charge of 50% of the total course fee is payable.
    • 9 working days’ notice or less, transfers are not permitted.
    • 10 working days’ notice or more, a substitution charge to cover administration costs is payable.
    • 9 working days’ notice or less, substitutions are not permitted.

    Foundations of Directorship Online

    • 21 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
    • 20 working days’ notice or less, the total course fees are payable and no refund applies.
    • 21 working days’ notice or more, no transfer charge is payable.
    • 20 to 10 working days’ notice, a transfer charge of 50% of the total course fee is payable.
    • 9 working days’ notice or less, transfers are not permitted.
    • 10 working days’ notice or more, a substitution charge to cover administration costs is payable.
    • 9 working days’ notice or less, substitutions are not permitted.

    Foundations of Directorship; Company Directors Course Update, Specialisation or Preparing for Assessment

    • 21 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
    • 20 working days’ notice or less, the total course fees are payable and no refund applies.
    • 21 working days’ notice or more, no transfer charge is payable.
    • 20 to 11 working days’ notice, a transfer charge of 50% of the total course fee is payable.
    • 10 working days’ notice or less, transfers are not permitted.
    • 6 working days’ notice or more, a substitution charge to cover administration costs is payable.
    • 5 working days’ notice or less, substitutions are not permitted.

    Short courses

    • 11 working days’ notice or more, no charge is payable and a full refund of the total course fee applies.
    • 10 working days’ notice or less, the total course fees are payable and no refund applies.
    • 11 working days’ notice or more, no transfer charge is payable.
    • 10 working days’ notice or less, transfers are not permitted.
    • 6 working days’ notice or more, a substitution charge to cover administration costs is payable.
    • 5 working days’ notice or less, substitutions are not permitted.

    Residential courses; courses delivered outside Australia

    • 41 working days’ notice or more, no charge is payable and a full refund of the total applies.
    • 40 working days’ notice or less, the total course fees are payable and no refund applies.
    • 41 working days’ notice or more, no transfer charge is payable.
    • 40 to 26 working days’ notice or less, a transfer charge of 50% of the total course fee is payable.
    • 25 working days’ notice or less, transfers are not permitted.
    • 11 working days’ notice or more, no substitution charge is payable.
    • 10 working days’ notice or less, a substitution charge to cover administration costs is payable.

    Boardroom Mastery

    • 61 working days’ notice or more, no charge is payable and a full refund of the total applies.
    • 60 working days’ notice or less, the total course fees are payable and no refund applies.
    • 61 working days’ notice or more, no transfer charge is payable.
    • 60 to 46 working days’ notice or less, a transfer charge of 50% of the total course fee is payable.
    • 45 working days’ notice or less, transfers are not permitted.

    Because enrolments in Boardroom Mastery are by application only, no substitution is permitted.

    Online courses

    • Not available once the log in has been activated.
    • Not available once the log in has been activated.
    • Not available once the log in has been activated.
             

    *Please note where a transfer of enrolments requires new notes to be issued these will be charged at the applicable fee at the time of transfer).

    We exclude weekends, public holidays and the first day of a course (course start date) when calculating how many days’ notice you have provided for any requested changes to your enrolment.

    Enrolment changes by us

    If we are required to cancel or vary course dates or locations due to circumstances outside our control, including insufficient course enrolments, you will be offered a full refund of the total course fee, or a transfer or substitution, which will not be treated as a request by you for the limits specified above. However, unless required by an applicable law, we will not be responsible for any airfare, hotel or any other direct or indirect costs or losses incurred by participants in any circumstances and you are strongly encouraged to take this into account when booking travel arrangements.

    Where access to online courses is affected by AICD’s systems outage (website and MyLearning) which is greater than forty eight hours (or multiple instances of outages), the course access period may be extended by the amount of time that the site has not been available. 

    Privacy

    By registering, you acknowledge that you have read and understood the AICD Privacy Policy as amended from time to time, and agree with and consent to the practices described in that Privacy Policy.

    When you register for a course including the Company Directors Course Online and Foundations of Directorship Online we will ask you to provide us with information that personally identifies you or allows us to contact you (Personal Information) in connection with the operation of the course . AICD agrees that it will only collect, store, distribute and communicate Personal Information which is provided to AICD by you, or is otherwise collected by AICD as a result of your access to, and use of the course including the Company Directors Course Online and Foundations of Directorship Online, in accordance with the AICD Privacy Policy.

    When you attend one of the AICD’s Business Centre and Member Lounges, your Personal Information will be disclosed to third party service provider Microsoft, who are a vendor of computer software and cloud services, who may access, use and disclose your Personal Information for the purpose of COVIDSafe contact tracing, in accordance with their Privacy Policy which can be accessed here https://privacy.microsoft.com/en-ca/privacystatement.

    For the purposes of your Company Directors Course Online and Foundations of Directorship Online participation, your Personal Information will be disclosed to third party service providers including Zoom, a video communications provider who may access, use and disclose your Personal Information in connection with the Company Directors Course Online and Foundations of Directorship Online in accordance with their Privacy Policy which can accessed here https://zoom.us/privacy.

    On the commencement date of the Company Directors Course Online and Foundations of Directorship Online, the AICD will share your name, organisation, and preferred contact email address with your fellow Cohort members to facilitate valuable peer to peer connection. If you do not consent to sharing your contact email address please contact your AICD representative to discuss your concerns a minimum of 3 days prior to the Online Education course commencement date.

    For the use of the My Learning (the AICD learning management system) please review the My Learning terms and conditions that relate to posting information on My Learning including personal information being available to other participants.

    Recording Notice

    Company Directors Course Online and Foundations of Directorship Online include a feature that allows audio-visual and any documents or other materials exchanged or viewed during the session to be recorded.

    Subject to the Disclaimer below, the AICD will use its best endeavours to record each of the Company Directors Course Online sessions, the “Meet the Director” session and the “Faculty Induction” session  and the Foundations of Directorship Online  sessions including the  “Course Introduction” session, and the “Meet the Director” session (collectively the Recordings) and to post the Recordings on the MyLearning site, within ten working days of each delivery. The groupwork case study component hosted in break out rooms is not recorded.

    By attending Company Directors Course Online or Foundations of Directorship Online you acknowledge that any contribution may be recorded, and consent to such activities and the future use by the AICD of any Recordings including for AICD faculty training purposes.

    The Recordings are accessible by AICD staff, AICD faculty, participants who attended the session and members of your cohort who were unable to attend the session (collectively the Viewers). By registering you agree to manage the Viewers Personal Information in accordance with the AICD Privacy Policy.

    <>Recordings expire from the MyLearning site as follows:

    Recording

    Expiration (from the date of posting)

    Company Directors Course session

    120 days

    Meet the Director session

    30 days

    Faculty Induction session

    30 days

    Foundations of Directorship (FOD) session

    120 days

    FOD Course Introduction

    30 days

    FOD Meet the Director session

    30 days

    It is not permitted to download, share or copy these recordings. In accordance with Chatham House Rules Viewers are not permitted to discuss the content of the Recordings with anyone other than AICD Staff, the Facilitator and the Viewers.

    If you are unable to attend one of the Company Directors Course Online or Foundations of Directorship Online sessions that you are registered for, you will be able to access the session recording from your AICD MyLearning account subject to availability of the recording.

    Disclaimer

    Regarding Information Technology and Communications (ITC), AICD confirms it will take reasonable steps to utilise quality ITC services and processes, including provision of identified mitigants in the event of an error, for example the provision of alternate internet service for facilitators in the event of poor internet coverage. Notwithstanding this, the AICD does not guarantee that online facilitation will be performed error-free or uninterrupted, or that AICD will correct all online facilitation errors. You acknowledge that AICD does not control the transfer of data over communications facilities, including the internet, and that the online facilitation may be subject to limitations, delays, and other problems inherent in the use of such communications facilities.

    Accordingly, AICD is not responsible for any delays, delivery failures, recording failures or other damage resulting from such problems. To the extent not prohibited by law, there are no express or implied warranties or conditions including for systems, networks or environments or satisfactory quality.

    Use of material

    Materials and content made available to you as a course participant are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

    You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.

    Participation and Behaviour

    The Code of Conduct outlines the expectations of all participants within programs offered by the AICD regarding their conduct while enrolled as a course participant.  Any views expressed by you during participation in an AICD Course must be your own. During a session you must not behave in a manner or distribute any material which is abusive, defamatory, obscene, contrary to law or to the rights of any person. The AICD may remove you and any offending material from a session and decline your future participation for any behaviour which the AICD considers contravenes this clause. The Chatham House Rule applies to participation in all AICD Courses including Company Directors Course Online and Foundations of Directorship Online.  Participants should not repeat anything heard within the session before, during or after the course.

    International participants

    For participants who enrol in a course outside Australia, payment of the applicable course fee must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.

    General

    These Terms and Conditions are in addition to your rights under the Australian Consumer Law.

    From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all enrolments from the time of posting on our website onwards.


    AICD Event Registration Terms & Conditions

    Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.

    There are three types of AICD Events, namely:

    1. Face to Face: The event takes place in a physical venue, and attendees must attend said venue in person to participate.
    2. Online: The event takes place via an online delivery – participation is undertaken by joining the event online via a link provided by the AICD.
    3. Hybrid: The event may be offered for both Face to Face and Online attendance.

    The respective Change of Event Registration Timings and Charges* for each type of AICD Event is outlined in a table below.

    Event registrations

    Registration is subject to receipt of your payment and our confirmation of availability. You must pay any invoice within 7 days of receipt and payment must be received in full before the event.

    Member registration costs

    Member registration costs are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member registration cost should complete the Membership Application Form online..

    Registrations changes by you

    If for any reason you are no longer able to attend the event for which you have registered, you may give us a request in writing to cancel or substitute your registration. Please note that a charge may apply. Further details are set out below.

    We deduct any applicable charge from any refund due to you.

    If for any reason you do not provide us with the required notice or do not attend the event, no refunds are payable and no changes to your registration will be accepted. We may review this policy in the case of special circumstances where sufficient evidence is provided.

    Cancellation

    You may cancel your registration altogether. However, you may consider substituting another attendee as further explained below.

    Substitution

    You may request to substitute another person to attend in your place at any time prior to the event.

    If the substitution involves an attendee change from an AICD Member to a non-member (or vice versa), any difference in the registration cost will be payable by you or refunded by us as applicable and subject to any charge as explained below

     

    *Change of Event Registration Timings and Charges Table

    Applicable Course

    Cancellation

    Transfer*

    Substitution

    Face to Face event

    • 7 working days’ notice or more, no cancellation charge is payable and a full refund of the total registration cost applies.
    • 6 working days’ notice or less, the total registration costs are payable and no refund applies.

       

    •  

    • 7 working days’ notice or more, can transfer to online delivery of event (if applicable) and any difference in price will be refunded.

    • 6 working days’ notice or less, can transfer to online delivery of event (if applicable) and any difference in price will be raised as a credit balance on your AICD profile.

    • Day of event or more, no substitution charge is payable

    Online event

    • 3 working days’ notice prior or more, no charge is payable, and a full refund of the total registration cost (if any) applies
    • 2 working days’ notice or less, the total registration costs are payable, and no refund applies

       

    •  
    • Can transfer to face to face delivery of event (if applicable) until the close of registrations of such event – any price difference will need to be paid before commencement of event. Once registered to a face to face event, standard cancellation policy applies
    • Day of event or more, no substitution charge is payable

    Hybrid event

    If attending Face to Face component:

    • 7 working days’ notice or more, no cancellation charge is payable, and a full refund of the total registration cost applies.
    • 6 working days’ notice or less, the total registration costs are payable, and no refund applies 3 working days’ notice prior to Online event or more, no charge is payable, and a full refund of the total registration cost (if any) applies
    • 2 working days’ notice or less, the total registration costs are payable, and no refund applies
    • If attending Online component:
    • 3 working days’ notice or more, no charge is payable, and a full refund of the total registration cost (if any) applies
    • 2 working days’ notice or less, the total registration costs are payable, and no refund applies

    If attending Face to Face component:

     

    • 7 working days’ notice or more, can transfer to online delivery of event and any difference in price will be refunded.
    • 6 working days’ notice or less, can transfer to Online delivery of event (if applicable) and any difference in price will be raised as a credit balance on your AICD profile.
    • If attending Online component:

    • 2 working days’ notice or more, can transfer to the Face to Face component by paying the difference in price.

       

    •  
    • Day of event or more, no substitution charge is payable

    We exclude weekends, public holidays and the event day when calculating how many days’ notice you have provided for any requested changes to your registration.

    Registration changes by us

    If we are required to cancel or vary event dates or locations due to circumstances outside our control, including insufficient event registrations, you will be offered a full refund of the total registration cost, or a substitution, which will not be treated as a request by you for the limits specified above. However, unless required by an applicable law, we will not be responsible for any airfare, hotel or any other direct or indirect costs or losses incurred by attendees in any circumstances and you are strongly encouraged to take this into account when booking travel arrangements.

    Privacy

    By submitting the Event Registration Form, you acknowledge that you have read and understood the AICD Privacy Policy available at and agree with and consent to the practices described in that Privacy Policy.

    For the purposes of Event participation, your Personal Information will be disclosed to third party service providers including EventsAir, who are a video communications provider who may access, use and disclose your Personal Information in connection with the Event in accordance with their Privacy Policy which can accessed here https://eventsair.com/privacy-policy/.

    When you attend one of the AICD’s Business Centre and Member Lounges, your Personal Information will be recorded and disclosed to third party service provider Microsoft, who are a vendor of computer software and cloud services, ,who may access, use and disclose your Personal Information for the purpose of COVIDSafe contact tracing in accordance with their Privacy Policy which can be accessed here https://privacy.microsoft.com/en-ca/privacystatement<.

    Event recording notice

    By registering for an AICD Event including Online and Hybrid Events, you acknowledge that you may be photographed, filmed or recorded including audio-visual content recordings utilising event management platform, such as EventsAIR and video communications provider, such as Zoom while at the Event, and consent to such activities and the future use by the AICD of any photographs, images or recordings. You may request to opt out of this photography, filming or recordings, however we may not be able to accommodate your request in some instances as we may not be able to provide to you, some or all of our Events products and services. You may also find that you do not experience the full extent of our Event information and products and services. If you do not consent to the recording, please contact your AICD representative to discuss your concerns a minimum of 7 working days prior to the Event date

    Use of material

    Materials and content made available to you as an event attendee are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

    You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.

    International participants

    For participants who register for an event outside Australia, payment of the applicable registration cost must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.

    General

    These Terms and Conditions are in addition to your rights under the Australian Consumer Law.

    From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all registrations from the time of posting on our website onwards.


    AICD webinar terms and conditions

    Set out below are the terms and conditions that apply to enrolment and participation in an AICD Webinar (Terms and Conditions).

    Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.

    Webinar registrations

    The AICD provides interactive seminars conducted over the internet (Webinars). Registration for a Webinar is subject to receipt of your payment and our confirmation of availability. You must pay any tax invoice from the AICD within 7 days of receipt and payment must be received in full before the Webinar (whichever is earlier).

    Registration is only available to individuals. The purchase of a Webinar is for use by the registered participant only and registration information should not be forwarded on to third parties; doing so may hinder your own access, as Webinar entry is by prior registration only.

    Member prices

    Member prices are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member price may apply for membership online.

    International participants

    For participants who register for a Webinar outside Australia, payment of the applicable registration cost must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.

    DPD units

    You must participate in the entire Webinar to be eligible to claim DPD units. This can be discussed with your AICD representative prior to commencement or upon completion of the Webinar.

    Changes by you

    If for any reason you are no longer able to attend the Webinar for which you have registered, you may submit a request to cancel or transfer your registration. This request must be submitted via your MySite account or in writing to your membership partner within the required notice period set out below.

    If for any reason you do not provide us with the required notice or do not attend the Webinar, no refunds are payable and no changes to your registration will be accepted.

    All webinar cancellation or transfer requests will be subject to availability of the alternate webinar requested. Any difference in price will be payable by you or refunded by us as applicable and subject to any condition as set out below.

    Cancellation and Transfer conditions

    Live Webinar:

    • Cancellation or transfer with a full refund (if applicable), is available any time prior to the day of the Webinar.
    • Cancellation or refund is not permitted on the day of the webinar.

    Recorded Webinar:

    • Cancellation or transfer with a full refund (if applicable) is available any time within 30 days of the purchase date and you have not commenced viewing the recording,
    • Cancellation or refund is not permitted on the day of the webinar.

    We may review this policy in the case of special circumstances where sufficient evidence is provided at our discretion.

    Changes by us

    If we are required to cancel a webinar you will be offered a full refund of the total registration cost or if we are required to vary Webinar dates due to circumstances outside our control your registration will be transferred to the new date and you will be duly notified. If you are unable to attend the new date you are entitled to cancel your registration and receive a full refund of the total registration cost.

    Subject to any applicable law, the AICD will not be responsible for any direct or indirect costs or losses incurred in any circumstances.

    The AICD reserves the right to accept registration, change facilitators, Webinar content, and dates, as necessary.

    Privacy

    By registering, you acknowledge that you have read and understood the AICD Privacy Policy and agree with and consent to the practices described in that Privacy Policy.

    In connection with the operation of the Webinar we will ask you to provide us with information that personally identifies you or allows us to contact you (Personal Information) when you register for the Webinar. For the purposes of your Webinar participation, your Personal Information will be disclosed to third party service providers including CPD Live Pty Ltd trading as Cahoot Learning (Cahoot Learning) who are a digital learning provider. Cahoot Learning may access, use and disclose your Personal Information in connection with the Webinar.

    Webinar recording notice

    The Webinar includes a feature that allows audio and any documents or other materials exchanged or viewed during the session to be recorded. By attending an AICD Webinar, you acknowledge that any contribution may be recorded, and consent to such activities and the future use, including the sale, by the AICD of any recordings. If you do not consent to the recording, please contact your AICD representative to discuss your concerns at least 14 calendar days prior to the Webinar date.

    Recorded Webinar Conditions

    The expiration date of a recorded Webinar will be advised to you at the time of your purchase and within 48 hours of the expiration date the hyperlink for the recorded Webinar will cease to function. You may view a recorded Webinar up to a maximum of 3 times. Where the percentage of a recorded Webinar viewed is greater than 0 percent, this will qualify as 1 viewing. The AICD will use reasonable endeavours to upload the recorded Webinar within 48 hours of the live Webinar broadcast.

    Webinar participation and behaviour

    Webinar participation may require you to configure your software settings on your web-device upon first use or require you to download the software for your operating system. You can access the Webinar from your smartphone, iPad or tablet.

    Any views expressed by you during a Webinar must be your own. During a Webinar you must not behave in a manner or distribute any material which is abusive, defamatory, obscene, contrary to law or to the rights of any person. The AICD may remove you and any offending material from a Webinar and decline your future participation in AICD Webinars for any behaviour which the AICD considers contravenes this clause.

    Use of material

    Materials, content made available to you as a participant and any Webinar recording are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.

    You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.

    General

    These Terms and Conditions are in addition to your rights under the Australian Consumer Law. From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all registrations from the time of posting on our website onwards.


    My Learning User Terms

    About Us: The Australian Institute of Company Directors ABN 11 008 484 197 (AICDus or we) operates this Website and provides the Courses and other Services

    Legal agreement: These User Terms (Terms), our Policies and other legal terms notified to you when you opened your Account are a legal agreement between users of this Website (you) and AICD. The Terms cover your access to and use of this Website and the supply and use of AICD Materials and Services via the Website including the Courses.

    Acceptance: By accessing or using this Website you acknowledge that you have read and agree to be bound by these Terms and our Policies. If you do not agree to these Terms or our Policies, please do not use this Website.

    Alterations: AICD may alter these Terms from time to time by posting an altered version on this Website. By continuing to use this Website, you accept the Terms current at the time you access and use it.

    Meaning of defined words: Capitalised words used in these Terms are explained at the end of these Terms.

    Purpose of Website: This Website provides a place for Participants to participate in Courses offered by AICD including participating in Discussion Fora, lodging Participant Submissions, to assist Facilitators in providing Facilitation Services and for Markers to provide Marker Responses to Participant Submissions. Only the AICD and its Personnel and current Participants, Facilitators and Markers are permitted to access and use this Website.

    Application of Terms: These Terms apply to you if you are a Participant, a Facilitator or a Marker or if you otherwise access this Website. Different parts of these Terms apply to Participants, Facilitators and Markers respectively while some parts apply to all users of this Website. Please read these Terms accordingly.

    Contacting us: To notify us, please email us at EducationOperations@aicd.com.au. Contacting you: We may use your notified email address to contact you. You acknowledge that we may be unable to provide you with the Services or contact you if you do not give us your current email address.

    Your Account: Participants, Facilitators and Markers must already hold an Account before they can use the Website. If you do not hold an Account you cannot access the Website. Accounts are created at the discretion of AICD.

    Usernames and Passwords: Your Account and the Website are accessible via the AICD Login by entering your unique username and password. You are responsible to prevent unauthorised disclosure of or access to your username and password. You are responsible for all use of your username and password.

    Connection and data charges: Your telecommunications service provider may impose a connection or data charge for all AICD Materials and other material such as Participant Submissions, Facilitator guides (Facilitators only) and Marker Responses uploaded to or downloaded from the Website (if applicable) or through Third Party Applications, as applicable. You are responsible to pay any applicable connection or data charges.

    Intellectual property: AICD Materials and content displayed on or comprised by the Website are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws. AICD Materials comprising brands, names, images and logos displayed on the Website may be the subject of registered trademarks of AICD or its service providers and protected by the Trade Marks Act 1995 (Cth) and other international trade mark and intellectual property laws.

    Use of AICD Materials: You may access, display, download and print portions of the Website only for your own private non-commercial use if you are a Participant or solely in connection with providing the Facilitation Services or Marker Services if you are a current Facilitator or Marker, respectively. You may only access and use Course materials if you have paid us the Fees for the applicable Course, for the duration of that Course, or if you are a Facilitator or a Marker in respect of the relevant Course. These access and use permissions are subject to you not modifying the content displayed on or accessed through this Website including the AICD Materials, keeping intact all copyright, trade mark, and other proprietary notices, and to any additional restrictions or express exceptions displayed on the Website. You must not seek to circumvent or disable any technological protection measures contained within the Website, the AICD Materials or any Third Party Materials. Any other use of material on the Website including the reproduction, modification, distribution, transmission, re-publication or display of the content on this Website is strictly prohibited. Nothing in these Terms or on the Website does or is intended to transfer any Intellectual Property Rights in the AICD Materials or the Third Party Materials to any person.

    Uploading materials: You agree to comply with AICD’s procedures and policies in respect of uploading information and materials including Participant Submissions and Marker Responses as specified on the Website. You must not post on the Website including any Discussion Fora or distribute to any User any material that is abusive, defamatory, obscene, contrary to law or to the rights of any person. You must not upload to our database or the Website any information or materials which infringe any third party’s copyright, patent, trade mark, trade secret, confidentiality, privacy or other proprietary or Intellectual Property Rights or which violate any applicable law, statute, ordinance, regulation, government policy or contract. AICD may block or delete any material posted to the Website which AICD considers contravenes this clause.

    Plagiarism and Auditing: Without limiting the previous paragraph, you warrant that all Participant Submissions you prepare and lodge will be your own, original work. Participants agree that by taking a Course your Participant Submissions may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism using Turnitin. All Participant Submissions will be included as source documents in the Turnitin.com reference database solely for the purpose of detecting plagiarism of such Participant Submissions. Use of the Turnitin.com service is subject to the Usage Policy posted on the Turnitin.com site. AICD may from time to time contact Participants after they have submitted a Participant Submission and ask them to outline the approach they followed in structuring and presenting their Participant Submission. AICD, in consultation with its Markers, is solely responsible for decisions in relation to originality of work and plagiarism. The AICD may from time to time carry out Audits. If, as a result of any Audit, the AICD determines that a Participant has not fulfilled Course requirements, the AICD may apply penalties in accordance with its Policies.

    Information on the Website: Information on this Website and in the AICD Materials may or may not change from time to time. It is not promised or guaranteed to be correct, current, or complete. This Website and the AICD Materials may contain technical inaccuracies or typographical errors. AICD assumes no responsibility (and expressly disclaims responsibility) for updating this Website or the AICD Materials to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information.

    Third party material including Third Party Applications: The Website may provide links or references to third party websites (Linked Sites) or display or use Third Party Materials. AICD is not responsible for and does not endorse: (a) the content of Linked Sites or Third Party Materials; (b) any use (or misuse) of information you may supply to or obtain from a Linked Site or any Third Party Materials; or (c) any goods or services offered via Linked Sites or any Third Party Materials. Participants and Facilitators are responsible for agreeing to comply with the terms of use for any Third Party Applications.

    Security of electronic communications: You acknowledge and agree that there are security and delivery risks in using electronic mail and transmitting data via the Internet and mobile devices. Accordingly, AICD gives no guarantee that any electronic communication you send to us, any electronic communication that we send you or any data transmission you make via the Website or a mobile device (including uploading or transmitting any Participant Submissions) will be secure, uninterrupted or delivered. You make such communications and transactions and agree to receive electronic communications from us at your own risk.

    Technical requirements: Access to the Website and Services may only be available to compatible devices which meet specific system or software requirements specified on the Website from time to time. AICD gives no warranty or guarantee that access to or use of the Website or Services will be available to all devices and you are solely responsible for ensuring that any device you use meets system, software or other requirements specified on the Website from time to time.

    Viruses: You are responsible for protecting your computer and other devices from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate.

    Use of the Website: You agree to comply with all applicable laws applicable to your use of the Website. Without limitation, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website including by uploading or transmitting through the Website or to any Registered Users any viruses, worms, Trojans or other potentially destructive programs designed to interfere with or disrupt the normal operating procedures of the Website or any computer. In using the Website, you must not engage in any unlawful practice including conduct which is misleading or deceptive or likely to mislead or deceive. Use of the Website in contravention of these Terms may result in you being banned from the Website, being liable to AICD for breach of contract and/or infringing applicable law.

    Disclaimer of warranty: Use of this Website and the AICD Materials is at your sole risk. To the extent legally permitted, all materials, information, products, programs and services are provided “as is”, with no warranties or guarantees. AICD expressly disclaims to the fullest extent permitted by law all implied, statutory and other warranties, guarantees or representations including the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary and Intellectual Property Rights. Without limitation, AICD does not represent or warrant that the functions within the Website will be uninterrupted, error-free or secure, that any defects will be corrected, or that the Website or the server/s that makes the Website available is free of viruses or other harmful elements. You agree that in using the Website and the AIDC Materials you have not relied on any statement or representation made by AICD not expressly contained in these Terms. You understand and agree that if you download or otherwise obtain materials, information, products, software, programs or services, you do so at your own discretion and risk and that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system. If applicable law prohibits the exclusion of any of the warranties, guarantees, conditions or representations referred to above or elsewhere in these Terms, to the extent legally permitted, AICD limits its liability for breach of any such warranties, guarantees, conditions or representations to resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at AICD’s discretion.

    Exclusion of liability: To the extent legally permitted, AICD is not liable for any Losses arising from this Website or any use of this Website or the AICD Materials or for the use or downloading of, or access to, any materials or products from or through this Website even if AICD is advised of the possibility of such Losses. This exclusion of liability applies to all causes of action whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that this exclusion of liability or any other exclusion or limitation of liability in these Terms in favour of AICD is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms. In that situation, AICD’s maximum aggregate liability for all Losses referred to in the relevant exclusion of liability under any cause of action referred to above is limited to AUD$50.00.

    Warranties: By using this Website you represent and warrant that: (a) all information and data you submit to AICD is correct, current and complete; and (b) you own all Intellectual Property Rights in the participant Submissions you post to the Website and otherwise have the right to upload such materials to the Website.

    Indemnity: You agree to indemnify, defend, release and hold harmless AICD and its Personnel from and against all Losses made by any person arising out of: (a) your use of this Website or the AICD Materials; (b) any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party or any applicable law; (c) any Participant Submission you post to the Website; or (d) any activity related to your Account by you or any other person accessing the Website using your Account username or password.

    Privacy: Your privacy is important to AICD. Further information about the collection and use of your personal information is contained in our Privacy Policy. By accessing, browsing or using this Website or by supplying any information to AICD, you acknowledge that you have read and agree with the terms of our Privacy Policy.

    Data analytics: AICD may from time to time draw reports on Website usage to provide analytics on learning behaviours and patterns. This may include log in, content access, Participant Submissions and access to any other resources that are provided on the Website. This usage information is generally not linked to an individual Participant excluding in the case of providing learning support, but is collated and de-identified.

    Cancellations and suspensions: You may cancel your Account at any time by giving us 14 days written notice. We may cancel or suspend your Account at any time immediately if you breach these Terms (including our Privacy Policy). At our sole discretion, we may also: (a) remove, block or refuse to post to the Website any Participant Submission; (b) cancel or suspend your Account; (c) cancel or suspend your access to the Website; or (d) cancel or suspend the operation of the Website in its entirety at any time.

    Personal use only: We provide access to this Website to you individually and personally while you are a Participant or solely in connection with you providing the Facilitation Services or Marker Services, as applicable, if you are a current Facilitator or Marker, respectively. Your right to use the Website and participate in the Courses, if applicable, cannot be assigned to anyone else and you must not re-sell the services offered by our Website to anyone else or make other commercial use of the Services or the Website without our prior written consent.

    Mediation: Any complaint, dispute or controversy arising in any way out of these Terms or use of the Website may at our option be referred to mediation conducted by and in accordance with the rules adopted by the Australian Commercial Disputes Centre.

    Severance: If any part of these Terms is unlawful, void or for any reason unenforceable then that provision is deemed to be severed from these Terms and does not affect the validity and enforceability of any of the remaining provisions of these Terms.

    Waiver: No failures to exercise and no delay in exercising on our part any right or privilege under these Terms operates as a waiver thereof. A waiver by us of any breach of these Terms does not prevent the subsequent enforcement of that provision and will not be deemed to be a waiver of any subsequent breach of that or any other provision.

    Entire agreement: These Terms and any other document they refer to constitute the entire and only agreement between the parties in relation to its subject matter and replace all prior agreements, arrangements or understanding of any nature made by the parties or any of them whether oral or written.

    Excusing events: We will be under no liability to you in respect of anything which may constitute a breach of these Terms by us arising by reason of any event or circumstances beyond our reasonable control.

    Assignment: You are not allowed to assign, novate or sub-contract any of your rights and obligations under these Terms. We may assign, novate or sub-contract any of our rights and obligations under these Terms at our discretion.

    Relationship: Nothing in these Terms creates or is intended to create any relationship of agency, partnership, joint venture, employment or similar between the parties.

    Applicable law: These Terms are governed by the law of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.

    Definitions: For the purposes of these Terms, the following terms have the specified meanings:

    Account means a user account authorised by AICD and created by a User as part of the registration process for, in the case of a Participant, enrolment in a Course, in the case of a Facilitator, providing Facilitation Services and, in the case of a Marker, providing Marker Services.

    AICD Login means the login facility. 

    AICD Materials means any information, documents, transcripts, data, audio visual materials or recordings (including audio or video files of any type), or other materials AICD uploads to or displays on the Website from time to time in any form including Course materials and Discussion Fora for the various online courses AICD makes available via the Website and Facilitator guides for Facilitators.

    Assessment Documentation means AICD’s Course Participant Code of Conduct, Assessment Policy, Participant Assessment Information Guide available from the specific Course information page at the AICD website

    Audit means the random auditing by the AICD in accordance with its Policies of any Participant Submissions to determine whether the Participant Submissions are the Participant’s own, original work.

    Course means a training or certificate course using the AICD Materials which AICD offers via the Website.

    Discussion Fora means any online forum or tutorial provided to Participants in relation to a Course in support of distance or online learning. Your participation in a Discussion Fora is voluntary and your personal information (including your name, user name and location) and comments will be visible to other Users in the relevant Discussion Fora.

    Facilitation Services means the provision of services by a Facilitator in relation to Courses including presenting Courses to Participants using the AICD Materials, on and subject to the terms of the contract between the individual Facilitator and AICD.

    Facilitator means a contractor retained by AICD to provide the Facilitation Services who accesses the Website in connection with the Facilitation Services including accessing the AICD Materials and materials prepared by AICD for Facilitators to assist in delivery of the Courses.

    Fees means the fees payable by a Participant for a particular Course as specified on the Website from time to time.

    Intellectual Property Rights means statutory, proprietary and all other rights throughout the world in respect of copyright, trade marks, confidential information, patents, designs and all other rights of a like nature, by law in force in any part of the world including all applicable renewals and extensions.

    Losses means losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential, lost profits, business interruption, lost savings or loss of programs or other data) of every kind and nature.

    Marker means a contractor retained by AICD to provide the Marker Services who accesses the Website in connection with the Marker Services.

    Marker Responses means responses by Markers to Participant Submissions including grading results and comments, if applicable.

    Marker Services means the provision of services by a Marker in relation to Courses including marking examination responses and assignments submitted by Participants, on and subject to the terms of the contract between the individual Marker and AICD.

    Participant means a person who is currently enrolled in a Course offered via the Website.

    Participant Submissions means materials submitted by Participants in connection with completing Courses including examination responses and assignments and any comments or participation in Discussion Fora.

    Personnel means AICD’s officers, directors, employees, agents, contractors, licensors and suppliers.

    Policies means AICD’s policies and procedures in place from time to time including, without limitation, the Assessment Documentation from the Course information on the AICD course & program section and Privacy Policy

    ReadSpeaker means the text-to-speech software used by AICD and the Participants to convert Course materials and most Course Participant instructions to speech.

    Registered User means any person who has registered an Account. 

    Services means the offering of Courses and supply of online resources and activities via the Website and any other services offered by us from time to time as specified on the Website.

    Third Party Applications means software and other applications used on or in respect of the Website or the Courses and includes ReadSpeaker and Turnitin.

    Turnitin means the plagiarism checking software used by AICD and the Markers to minimise and detect incidents of plagiarism in Participant Submissions, and any replacement software used by AICD and the Markers from time to time.

    User means any person who accesses the Website and includes Participants, Facilitators and Markers.

    Website means the website located at https://mylearning.companydirectors.com.au and any other application distribution platform (including mobile applications) through which AICD provides the Services.

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