Terms & conditions

Updated 14 October 2025

These Terms govern any AICD Event you may attend.

Definitions and interpretations

There are 3 types of AICD Events. For these Event Registration Terms (the Terms) only,

• Face to Face (F2F) means an event that takes place in a physical venue where registrants must attend in person to participate in the event.
• Online means an event that takes place online only, requiring an internet connection and registrants attend by joining via a link provided by the AICD.
• Hybrid means an event offering both F2F and Online modes of attendance.

The following definitions also apply to these Terms:

• Attendee means an individual who has been successfully registered for an event.
• Calendar means, in the context of days, weeks, months and years, a period of time divisible by a 24-hour day that begins at 12:00 midnight, and includes Saturdays, Sundays, and Public Holidays in the state of New South Wales, Australia.
• Exceptional Circumstances means circumstances that are unusual, out of the ordinary, or uncommon, and which prevent you from attending the event. These circumstances may include, but are not limited to, medical or compassionate grounds, hardship, or emergencies. Exceptional circumstances often involve events that are unforeseen or beyond the control of the individual, though this is not always required. The following are not considered Exceptional Circumstances: regular work commitments, personal commitments (eg holidays or travel), travel delays, or change of mind.
• Intellectual Property Rights (IPR) means all intellectual and industrial property rights throughout the world, whether or not registrable, including without limitation copyright, trade marks, patents, registered designs, Confidential Information, trade secrets and know how.
• Material means a tangible or intangible medium of any format within which IPR may subsist, as well as any physical object of any kind.
• Personal Information means information or opinion about an identified individual, or an individual who is reasonably identifiable whether or not that information or opinion is (a) true; or (b) recorded in material form.
• Website means the website located at www.aicd.com.au including any subdomains and pages, as updated from time to time, and any other application distribution platform (including mobile applications) used to register or attend an AICD event.

Registering for an AICD event

1.     Your registration for an event is not complete until AICD has received payment in full (if applicable) and we have sent you an email confirmation.

2.     AICD must receive your full payment before the event or within 7 days from the date of the invoice, whichever is sooner. To avoid disappointment, if you are paying 2 Calendar days or less before an event, please use a credit or debit card to ensure we receive your payment in time.

3.     AICD will send you an email confirmation when you’re successfully registered for an event.

4.     International Attendees: if you’re registering from outside Australia, your registration payment must be made free and clear of any tax, duties, or other withholdings.

Payment

5.     We accept the following payment methods for event registration fees:  

o   Visa;

o   Mastercard;

o   Amex;

o   BPay – please note that processing may take several days; or

o   EFT (Electronic Funds Transfer) – completion of an EFT application form is required.

6.     If we are unable to successfully process your payment, then we may cancel your registration request and endeavour to notify you.

7.     For payments by credit card, you authorise us to debit the amount that is payable for your enrolment from your nominated card account.

Member prices

Member prices are only available to AICD Members. Non-members can join the AICD and be eligible for the Member prices should complete the Membership Application Form online.

Changing your event registration

8.     You may request to cancel or substitute your registration in writing to the AICD by contacting us. The amount of your applicable refund (if any) varies depending on when we receive your request and the nature of your request.

9.     Cancellations: if you request to cancel your registration:

            (a)     at least 7 Calendar days before the event date, AICD will issue a full refund of the amount paid;

            (b)     1 to 6 Calendar days (inclusive) before the event date, no refund will be provided unless Exceptional Circumstances apply. However, during this period, you may request to transfer to a different mode of delivery for that same event (eg from F2F to Online), subject to availability (Transfer). Depending on your choice, you may be required to pay, or will be refunded, any price difference between your original and new registration; or

            (c)     on the date of the event, no refunds or Transfers will be provided unless Exceptional Circumstances apply.

10.  Substitutions: You may request to substitute another person to attend in your place at any time prior to the event. If this substitution involves a difference in registration cost (for example, the new attendee is not an AICD Member, or the attendee wishes to attend in a different mode (subject to availability) where applicable), any difference in registration cost will be payable by you prior to the event or refunded by us, as applicable.

Event changes by us

11.  The AICD may need to cancel or vary event dates or locations due to circumstances beyond our control, including but not limited to insufficient event registrations. If this occurs, you may elect to receive a full refund of your total registration costs or a substitution.

12..  The AICD is not responsible for any direct or indirect costs or losses that may be incurred by you (such as airfares or accommodation) in relation to event changes under section 9.

13.  AICD may make minor changes to an Event (including speakers, panellists, etc) for which we do not offer a refund or substitution detailed in section 12 above.

Privacy + your consent

14.  AICD Privacy Policy: by registering to an event, you acknowledge that you’ve read, understood, and agree to comply with the AICD Privacy Policy, as amended from time to time.

15.  You further consent to:

            (a)     your Personal Information being disclosed to third-party service providers who may access, use, and disclose your Personal Information in connection with the event, and in accordance with their own privacy policies – such third-parties include but is not limited to EventsAir who provide video-communications software, whose privacy policy is hosted on their website; and

            (b)     when attending AICD’s Member Lounges, your Personal Information being recorded and disclosed to third-party service providers who may access, use, and disclose your Personal Information to enable AICD to comply with safety regulations such as fire safety, COVIDSafe contact tracing where relevant, etc – such third-parties include but is not limited to Microsoft, who handle Personal Information in accordance with their own privacy policies hosted on their website.

16.  By registering for an AICD Event (including Online and Hybrid events), you acknowledge and agree to:

            (a)     being photographed, filmed, or otherwise recorded during the event (the Recordings) either by AICD staff or via third-party platforms such as EventsAir or Zoom;

            (b)     AICD using the Recordings after the event; and

            (c)     releasing the AICD from any liability that may arise from AICD using the Recordings.

17.  You may request to opt-out of being in the Recordings, but you acknowledge that:

            (a)     AICD might not be able to accommodate this request due to format constraints; or

            (b)     If AICD accommodates your request, you may not be able to enjoy some or all parts of the event.

Event Materials

18.  All Materials made available to you in relation to the event (the Event Materials) belong exclusively to the AICD or its licensors, unless expressly stated otherwise.

19.  You must only use Event Materials for your own personal, private non-commercial purposes.

20.  You must not copy, reproduce, distribute, transmit, publish any Event Materials in any form or by any means (or enable or permit any such actions or access to occur) without AICD’s express prior written permission.

21.  You must not seek to circumvent or disable any technological protection measures relating to any software or platform used to provide Event Materials or otherwise deliver the event.

Our communications with you

22.  AICD will only communicate with you about your registration via your nominated email address or phone number. You acknowledge that this includes but is not limited to messages about registration status, reminders, and other Event-related information.

23.  It is your responsibility to ensure that:

                          (a)       your nominated contact details are up to date;

                          (b)       you’re able to receive emails and calls from us (for example, in relation to your employer’s IT policy, firewalls, or personal inbox limits); and

                          (c)        notify us if you have not received communication you believe you should have received (eg, registration confirmation email).

General

24.  Updating these Terms: AICD may update these Terms from time to time, and the Terms displayed on our Website at the time you submit your registration shall apply to your event registration / attendance.

25.  Consumer Guarantees: To the extent that your event registration constitutes the acquisition of services from AICD as a consumer within the meaning of the Australian Consumer Law set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth), you may have certain rights and remedies (including consumer guarantee rights) that cannot be excluded, restricted or modified by agreement.

Nothing in these Terms operates to exclude, restrict or modify the application of any condition, warranty or provision implied by law, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law or any other statute where to do so would contravene that statute.

26.  Non-excludable Obligation: To the extent that the Australian Consumer Law permits us to limit our liability in connection with a Non-excludable Obligation, then AICD limits its liability for breach of any such warranties, guarantees, conditions or representations to the resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at our reasonable discretion.

27.  Governing Law: The laws of the state of New South Wales, Australia apply to these Terms. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.

Updated 14 October 2025

These Terms govern any AICD webinar you may attend or otherwise engage with.

Definitions and interpretations

AICD provides audio-visual seminars over the internet (Webinars). There are several kinds of AICD Webinars:

• Live means a Webinar conducted in ‘real time’, usually including a structured interactive element, plus a Recording.
• Recording means, for a Live Webinar, the audio-visual record made accessible to the Attendees after Live Webinar has concluded.
• Recorded means the audio-visual record of a Live Webinar made available to viewers who were not Attendees of the original Live Webinar.
• Pre-Recorded means an audio-visual production of a Webinar that has no ‘real time’ audience.

The following definitions also apply to these Terms:

• Attendee means an individual who has been successfully registered for a Webinar.
• Exceptional Circumstances means circumstances that are unusual, out of the ordinary, or uncommon, and which prevent you from attending the Live Webinar or accessing the Recorded Webinar. These circumstances may include, but are not limited to, medical or compassionate grounds, hardship, or emergencies. Exceptional circumstances often involve events that are unforeseen or beyond the control of the individual, though this is not always required. The following are not considered Exceptional Circumstances: regular work commitments, personal commitments (eg holidays or travel), travel delays, or change of mind.
• Intellectual Property Rights (IPR) means all intellectual and industrial property rights throughout the world, whether or not registrable, including without limitation copyright, trade marks, patents, registered designs, Confidential Information, trade secrets and know how.
• Material means a tangible or intangible medium of any format within which IPR may subsist, as well as any physical object of any kind.
• Personal Information means information or opinion about an identified individual, or an individual who is reasonably identifiable whether or not that information or opinion is (a) true; or (b) recorded in material form.
• Transfer means the process where an Attendee requests to be re-registered to a different Webinar.
• Website means the website located at www.aicd.com.au including any subdomains and pages, as updated from time to time, and any other application distribution platform (including mobile applications) used to register or attend an AICD Webinar.

Registering for an AICD Webinar

1.    Your registration for an event is not complete until AICD has received payment in full (if applicable) and AICD sends you an email confirmation with an URL to your Webinar.

2.    AICD must receive your full payment before the day of a Live Webinar. To avoid disappointment, if you are paying 2 days or less before a Live Webinar begins, please use credit or debit card to ensure we receive your payment in time.

3.    AICD will send you an email confirmation when you’re successfully registered for a Webinar.

4.    We accept the following payment methods for Webinar registration fees:

o   Visa;

o   Mastercard;

o   Amex;

o   BPay – please note that processing may take several days; or

o   EFT (Electronic Funds Transfer) – completion of an EFT application form is required.

5.    If we are unable to successfully process your payment, then we may cancel your registration request and endeavour to notify you.

6.    For payments by credit card, you authorise us to debit the amount that is payable for your enrolment from your nominated card account.

7.    International Attendees: if you’re registering from outside Australia, your registration payment must be made free and clear of any tax, duties, or other withholdings.

Member prices

8.     Member prices are only available to AICD Members. Non-members can join the AICD and be eligible for the Member prices should complete the Membership Application Form online.

Changing your Webinar registration

9.     You may request to cancel or Transfer your Webinar registration in writing to the AICD by contacting us. The amount of your applicable refund (if any) varies depending on when we receive your request and the nature of your request.

10.  Cancellations:

            (a)     For Live Webinars: you may cancel and receive a full refund (if applicable) any time before the day of the Live Webinar. If you cancel on the day of the Webinar or do not attend the Webinar, no refund or Transfer will be issued unless Exceptional Circumstances apply.

            (b)     For Recorded and Pre-Recorded Webinars: if you have not commenced viewing the Recorded Webinar, you may cancel and receive a full refund (if applicable) any time within 30 days of your registration being confirmed. If you cancel after commencing viewing of the Recorded Webinar, no refund or Transfer will be issued unless Exceptional Circumstances apply.

11.  Transfers: You may request to Transfer your Webinar registration to a different Webinar, subject to availability and:

            (a)     for Live Webinars, as long as we receive your written request before the day of the Webinar;

            (b)     for Recorded and Pre-Recorded Webinars, as long as you have not commenced viewing the Webinar recording for which you were originally registered and we receive your Transfer request within 30 days of your original registration confirmation; and

12.  If the Webinar to which you request to be Transferred costs more than your original registration, the Transfer is not confirmed until we have received payment in full of the cost difference. Where the new Webinar costs less than your original registration, AICD will refund you the difference.

Webinar changes by us

13.  AICD may change the date or time of a Live Webinar or cancel a Webinar, and notify you of this change. If we:

            (a)     cancel a Webinar, you will receive a full refund;

            (b)     change the date or time of a Live Webinar and you are unable to attend the rescheduled live Webinar, you will receive a full refund;

14.  AICD may make minor changes to a Webinar (including speakers, panellists, etc) for which we do not offer a refund or Transfer detailed in section 12 above.

Continuing Professional Development (CPD) points

15.  Participating in certain Webinars (in their entirety) may make you eligible to claim AICD CPD points(formerly known as Director Professional Development Points (DPD)). Please see our Membership Terms for more details or contact us before registering for a Webinar if you’re unsure.

AICD Materials

16.  Unless otherwise stated on the Material, AICD holds exclusive rights in all Material provided to Attendees in relation to any Webinar (AICD Material). AICD grants the Attendee a limited licence to use AICD Materials for their personal non-commercial educational use only. Nothing in these Terms assigns, transfers, or creates any other rights in, any part of AICD Materials to you or any third party.

17.  You must not copy, reproduce, distribute, transmit, publish any AICD Materials in any form or by any means (or enable or permit any such actions or access to occur) without AICD’s express prior written permission.

18.  You must not seek to circumvent or disable any technological protection measures relating to any software or platform used to provide AICD Materials or otherwise enable Webinar.

19.  Any URL or login details we provide to you is personal to you, and you must not share or allow any other access to that URL by any other party. You must notify us as soon as possible of any actual or suspected unauthorised access to your URL.

20.  Learners must accept third-party software terms to access their Webinar or AICD Materials.

Availability of recordings

21.  The expiration date of a Recorded or Pre-Recorded Webinar is advised to you at the time of purchase and within 48 hours of the expiration date (when the URL for the recorded Webinar will cease to function).

22.  You may view a Recorded or Pre-Recorded Webinar up to 5 times. Where the percentage of a Recorded or Pre-Recorded Webinar viewed is greater than zero percent, this constitutes 1 viewing.

23.  In relation to a Live Webinar, the AICD will use reasonable endeavours to upload the Recording within 48 hours of the Live Webinar concluding.

Participating in Live Webinars

24.  Any views expressed by you during a Webinar must be your own.

25.  You acknowledge and agree:

            (a)     that Webinars are recorded so Chatham House rules do not apply;

            (b)     not to disclose any confidential or sensitive information during the Webinar; and

            (c)     due to the nature of Webinars, it may not be possible to redact any information you do disclose, upload, or otherwise contribute during the Webinar.

26.  During a Webinar you must not behave in a manner or distribute any material which is abusive, defamatory, obscene, contrary to law or to the rights of any person. The AICD may remove you and any offending material from a Webinar and decline your future participation in AICD Webinars for any behaviour which the reasonably AICD considers contravenes this clause.

Our communications with you

27.  AICD will only communicate with you about your registration via your nominated email address or phone number. You acknowledge that this includes but is not limited to messages about registration status, reminders, and other Webinar-related information.

28.  It is your responsibility to ensure that:

                          (a)       your nominated contact details are up to date;

                          (b)       you’re able to receive emails and calls from us, including our third-party software providers (for example, in relation to your employer’s IT policy, firewalls, or personal inbox limits); and

                          (c)        notify us if you have not received communication you believe you should have received (eg, registration confirmation email).

Privacy + your consent

29.  AICD Privacy Policy: by registering for a Webinar, you acknowledge that you’ve read, understood, and agree to comply with the AICD Privacy Policy, as amended from time to time.

30.  You further consent to:

                          (a)       AICD sharing your name, title, and organisation with Webinar speakers, panellists, facilitators etc to deliver the Webinar and foster an interactive and tailored experience;

                          (b)       your Webinar contributions / participation (audio, video, documents, and any other information exchanged or viewed during a Webinar) being recorded, and such recordings being made available to Attendees, third parties, or used by the AICD for any purpose; and

                          (c)        your Personal Information being disclosed to third-party service providers such as CPD Live Pty Ltd (trading as Cahoot Learning) who provide software platforms that enable the Webinar. These third-parties handle your Personal Information in accordance with their respective privacy policies which are presented to you for review when you first login.

31.  You acknowledge that, due to the nature of Live Webinars, AICD may not be able to accommodate requests to opt out of the recordings described above. Please contact the AICD at least 14 days before the Live Webinar if you have concerns.

General

32.  Updating these Terms: AICD may update these Terms from time to time, and the Terms displayed on our Website at the time you submit your registration shall apply to your Webinar.

33.  Consumer Guarantees: To the extent that your Webinar registration constitutes the acquisition of services from AICD as a consumer within the meaning of the Australian Consumer Law set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth), you may have certain rights and remedies (including consumer guarantee rights) that cannot be excluded, restricted or modified by agreement.

Nothing in these Terms operates to exclude, restrict or modify the application of any condition, warranty or provision implied by law, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law or any other statute where to do so would contravene that statute.

34.  Non-excludable Obligation: To the extent that the Australian Consumer Law permits us to limit our liability in connection with a Non-excludable Obligation, then AICD limits its liability for breach of any such warranties, guarantees, conditions or representations to the resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at our reasonable discretion.

35.  Governing Law: The laws of the state of New South Wales, Australia apply to these Terms. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.

About Us: The Australian Institute of Company Directors ABN 11 008 484 197 (AICD, us or we) operates this Website and provides the Courses and other Services

Legal agreement: These User Terms (Terms), our Policies and other legal terms notified to you when you opened your Account are a legal agreement between users of this Website (you) and AICD. The Terms cover your access to and use of this Website and the supply and use of AICD Materials and Services via the Website including the Courses.

Acceptance: By accessing or using this Website you acknowledge that you have read and agree to be bound by these Terms and our Policies. If you do not agree to these Terms or our Policies, please do not use this Website.

Alterations: AICD may alter these Terms from time to time by posting an altered version on this Website. By continuing to use this Website, you accept the Terms current at the time you access and use it.

Meaning of defined words: Capitalised words used in these Terms are explained at the end of these Terms.

Purpose of Website: This Website provides a place for Participants to participate in Courses offered by AICD including participating in Discussion Fora, lodging Participant Submissions, to assist Facilitators in providing Facilitation Services and for Markers to provide Marker Responses to Participant Submissions. Only the AICD and its Personnel and current Participants, Facilitators and Markers are permitted to access and use this Website.

Application of Terms: These Terms apply to you if you are a Participant, a Facilitator or a Marker or if you otherwise access this Website. Different parts of these Terms apply to Participants, Facilitators and Markers respectively while some parts apply to all users of this Website. Please read these Terms accordingly.

Contacting us: To notify us, please call us on 1300 739 119 or reach out to your AICD Course Program Delivery Partner referenced in your course communications.

Contacting you: We may use your notified email address or telephone number to contact you. You acknowledge that we may be unable to provide you with the Services or contact you if you do not give us your current email address or telephone number.

Your Account: Participants, Facilitators and Markers must already hold an Account before they can use the Website. If you do not hold an Account you cannot access the Website. Accounts are created at the discretion of AICD.

Usernames and Passwords: Your Account and the Website are accessible via the AICD Login by entering your unique username and password. You are responsible to prevent unauthorised disclosure of or access to your username and password. You are responsible for all use of your username and password.

Connection and data charges: Your telecommunications service provider may impose a connection or data charge for all AICD Materials and other material such as Participant Submissions, Facilitator guides (Facilitators only) and Marker Responses uploaded to or downloaded from the Website (if applicable) or through Third Party Applications, as applicable. You are responsible to pay any applicable connection or data charges.

Intellectual property: AICD Materials and content displayed on or comprised by the Website are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws. AICD Materials comprising brands, names, images and logos displayed on the Website may be the subject of registered trademarks of AICD or its service providers and protected by the Trade Marks Act 1995 (Cth) and other international trade mark and intellectual property laws.

Use of AICD Materials: You may access, display, download and print portions of the Website only for your own private non-commercial use if you are a Participant or solely in connection with providing the Facilitation Services or Marker Services if you are a current Facilitator or Marker, respectively. You may only access and use Course materials if you have paid us the Fees for the applicable Course, for the duration of that Course, or if you are a Facilitator or a Marker in respect of the relevant Course. These access and use permissions are subject to you not modifying the content displayed on or accessed through this Website including the AICD Materials, keeping intact all copyright, trade mark, and other proprietary notices, and to any additional restrictions or express exceptions displayed on the Website. You must not seek to circumvent or disable any technological protection measures contained within the Website, the AICD Materials or any Third Party Materials. Any other use of material on the Website including the reproduction, modification, distribution, transmission, re-publication or display of the content on this Website is strictly prohibited. Nothing in these Terms or on the Website does or is intended to transfer any Intellectual Property Rights in the AICD Materials or the Third Party Materials to any person.

Uploading materials: You agree to comply with AICD’s procedures and policies in respect of uploading information and materials including Participant Submissions and Marker Responses as specified on the Website. You must not post on the Website including any Discussion Fora or distribute to any User any material that is abusive, defamatory, obscene, contrary to law or to the rights of any person. You must not upload to our database or the Website any information or materials which infringe any third party’s copyright, patent, trade mark, trade secret, confidentiality, privacy or other proprietary or Intellectual Property Rights or which violate any applicable law, statute, ordinance, regulation, government policy or contract. AICD may block or delete any material posted to the Website which AICD considers contravenes this clause.

Plagiarism and Auditing: Without limiting the previous paragraph, you warrant that all Participant Submissions you prepare and lodge will be your own, original work. Participants agree that by taking a Course your Participant Submissions may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism using Turnitin. All Participant Submissions will be included as source documents in the Turnitin.com reference database solely for the purpose of detecting plagiarism of such Participant Submissions. Use of the Turnitin.com service is subject to the Usage Policy posted on the Turnitin.com site. AICD may from time to time contact Participants after they have submitted a Participant Submission and ask them to outline the approach they followed in structuring and presenting their Participant Submission. AICD, in consultation with its Markers, is solely responsible for decisions in relation to originality of work and plagiarism. The AICD may from time to time carry out Audits. If, as a result of any Audit, the AICD determines that a Participant has not fulfilled Course requirements, the AICD may apply penalties in accordance with its Policies.

Information on the Website: Information on this Website and in the AICD Materials may or may not change from time to time. It is not promised or guaranteed to be correct, current, or complete. This Website and the AICD Materials may contain technical inaccuracies or typographical errors. AICD assumes no responsibility (and expressly disclaims responsibility) for updating this Website or the AICD Materials to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information.

Third party material including Third Party Applications: The Website may provide links or references to third party websites (Linked Sites) or display or use Third Party Materials. AICD is not responsible for and does not endorse: (a) the content of Linked Sites or Third Party Materials; (b) any use (or misuse) of information you may supply to or obtain from a Linked Site or any Third Party Materials; or (c) any goods or services offered via Linked Sites or any Third Party Materials. Participants and Facilitators are responsible for agreeing to comply with the terms of use for any Third Party Applications.

Security of electronic communications: You acknowledge and agree that there are security and delivery risks in using electronic mail and transmitting data via the Internet and mobile devices. AICD gives no guarantee that any electronic communication you send to us, any electronic communication that we send you or any data transmission you make via the Website or a mobile device (including uploading or transmitting any Participant Submissions) will be secure, uninterrupted or delivered.

Technical requirements: Access to the Website and Services may only be available to compatible devices which meet specific system or software requirements specified on the Website from time to time. AICD gives no warranty or guarantee that access to or use of the Website or Services will be available to all devices and you are solely responsible for ensuring that any device you use meets system, software or other requirements specified on the Website from time to time.

Viruses: You are responsible for protecting your computer and other devices from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate.

Use of the Website: You agree to comply with all applicable laws applicable to your use of the Website. Without limitation, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website including by uploading or transmitting through the Website or to any Registered Users any viruses, worms, Trojans or other potentially destructive programs designed to interfere with or disrupt the normal operating procedures of the Website or any computer. In using the Website, you must not engage in any unlawful practice including conduct which is misleading or deceptive or likely to mislead or deceive. Use of the Website in contravention of these Terms may result in you being banned from the Website, being liable to AICD for breach of contract and/or infringing applicable law.

Disclaimer of warranty: Without limitation, AICD does not represent or warrant that the functions within the Website will be uninterrupted, error-free or secure, or that the Website or the server/s that makes the Website available is free of viruses or other harmful elements. You agree that in using the Website and the AIDC Materials you have not relied on any statement or representation made by AICD not expressly contained in these Terms. You understand and agree that if you download or otherwise obtain materials, information, products, software, programs or services, you do so at your own discretion and risk. If applicable law prohibits the exclusion of any of the warranties, guarantees, conditions or representations referred to above or elsewhere in these Terms, to the extent legally permitted, AICD limits its liability for breach of any such warranties, guarantees, conditions or representations to resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at AICD’s discretion.

Exclusion of liability: To the extent legally permitted, AICD is not liable for any Losses arising from this Website or any use of this Website or the AICD Materials or for the use or downloading of, or access to, any materials or products from or through this Website even if AICD is advised of the possibility of such Losses. This exclusion of liability applies to all causes of action whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that this exclusion of liability or any other exclusion or limitation of liability in these Terms in favour of AICD is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms. In that situation, AICD’s maximum aggregate liability for all Losses referred to in the relevant exclusion of liability under any cause of action referred to above is limited to AUD$50.00.

Warranties: By using this Website you represent and warrant that: (a) all information and data you submit to AICD is correct, current and complete; and (b) you own all Intellectual Property Rights in the Participant Submissions you post to the Website and otherwise have the right to upload such materials to the Website.

Indemnity: You agree to indemnify, defend, release and hold harmless AICD and its Personnel from and against all Losses made by any person arising out of: (a) a negligent act or omission or wilful misconduct in your use of this Website or the AICD Materials; (b) any violation by you of the Policies,  the rights of another party or any applicable law; (c) any Participant Submission you post to the Website; or (d) any activity related to your Account by you or any other person accessing the Website using your Account username or password.

Privacy: Your privacy is important to AICD. Further information about the collection and use of your personal information is contained in our Privacy Policy (accessible at https://www.aicd.com.au/about-aicd/terms-conditions/privacy-policy). By accessing, browsing or using this Website or by supplying any information to AICD, you acknowledge that you have read and agree with the terms of our Privacy Policy.

Data analytics: AICD may from time to time draw reports on Website usage to provide analytics on learning behaviours and patterns. This may include log in, content access, Participant Submissions and access to any other resources that are provided on the Website. This usage information is generally not linked to an individual Participant excluding in the case of providing learning support, but is collated and de-identified.

Cancellations and suspensions: You may cancel your Account at any time by giving us 14 days written notice. We may cancel or suspend your Account if you breach these Terms (including our Privacy Policy and the Participant Code of Conduct). We may also: (a) remove, block or refuse to post to the Website any Participant Submission by you; (b) cancel or suspend your Account; (c) cancel or suspend your access to the Website; or (d) cancel or suspend the operation of the Website in its entirety at any time. We will aim to provide you as much notice as possible before this occurs including the reasons for our action and your rights to dispute the action.

Personal use only: We provide access to this Website to you individually and personally while you are a Participant or solely in connection with you providing the Facilitation Services or Marker Services, as applicable, if you are a current Facilitator or Marker, respectively. Your right to use the Website and participate in the Courses, if applicable, cannot be assigned to anyone else and you must not re-sell the services offered by our Website to anyone else or make other commercial use of the Services or the Website without our prior written consent.

Mediation: Any complaint, dispute or controversy arising in any way out of these Terms or use of the Website may be referred to mediation conducted by and in accordance with the rules adopted by the Australian Commercial Disputes Centre.

Severance: If any part of these Terms is unlawful, void or for any reason unenforceable then that provision is deemed to be severed from these Terms and does not affect the validity and enforceability of any of the remaining provisions of these Terms.

Waiver: No failures to exercise and no delay in exercising on our part any right or privilege under these Terms operates as a waiver thereof. A waiver by us of any breach of these Terms does not prevent the subsequent enforcement of that provision and will not be deemed to be a waiver of any subsequent breach of that or any other provision.

Entire agreement: These Terms and any other document they refer to constitute the entire and only agreement between the parties in relation to its subject matter and replace all prior agreements, arrangements or understanding of any nature made by the parties or any of them whether oral or written.

Excusing events: We will be under no liability to you in respect of anything which may constitute a breach of these Terms by us arising by reason of any event or circumstances beyond our reasonable control.

Relationship: Nothing in these Terms creates or is intended to create any relationship of agency, partnership, joint venture, employment or similar between the parties.

Applicable law: These Terms are governed by the law of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.

Definitions: For the purposes of these Terms, the following terms have the specified meanings:

Account means a user account authorised by AICD and created by a User as part of the registration process for, in the case of a Participant, enrolment in a Course, in the case of a Facilitator, providing Facilitation Services and, in the case of a Marker, providing Marker Services.

AICD Login means the login facility. 

AICD Materials means any information, documents, transcripts, data, audio visual materials or recordings (including audio or video files of any type), or other materials AICD uploads to or displays on the Website from time to time in any form including Course materials and Discussion Fora for the various online courses AICD makes available via the Website and Facilitator guides for Facilitators.

Audit means the random auditing by the AICD in accordance with its Policies of any Participant Submissions to determine whether the Participant Submissions are the Participant’s own, original work.

Course means a training or certificate course using the AICD Materials which AICD offers via the Website.

Discussion Fora means any online forum or tutorial provided to Participants in relation to a Course in support of distance or online learning. Your participation in a Discussion Fora is voluntary and your personal information (including your name, user name and location) and comments will be visible to other Users in the relevant Discussion Fora.

Facilitation Services means the provision of services by a Facilitator in relation to Courses including presenting Courses to Participants using the AICD Materials, on and subject to the terms of the contract between the individual Facilitator and AICD.

Facilitator means a contractor retained by AICD to provide the Facilitation Services who accesses the Website in connection with the Facilitation Services including accessing the AICD Materials and materials prepared by AICD for Facilitators to assist in delivery of the Courses.

Fees means the fees payable by a Participant for a particular Course as specified on the Website from time to time.

Intellectual Property Rights means statutory, proprietary and all other rights throughout the world in respect of copyright, trade marks, confidential information, patents, designs and all other rights of a like nature, by law in force in any part of the world including all applicable renewals and extensions.

Losses means losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential, lost profits, business interruption, lost savings or loss of programs or other data) of every kind and nature.

Marker means a contractor retained by AICD to provide the Marker Services who accesses the Website in connection with the Marker Services.

Marker Responses means responses by Markers to Participant Submissions including grading results and comments, if applicable.

Marker Services means the provision of services by a Marker in relation to Courses including marking examination responses and assignments submitted by Participants, on and subject to the terms of the contract between the individual Marker and AICD.

Participant means a person who is currently enrolled in a Course offered via the Website.

Participant Code of Conduct (available at https://www.aicd.com.au/about-aicd/terms-conditions/participant-code-of-conduct.html) means the standard of behaviours expected for Participants of AICD Courses in all formats of course delivery.

Participant Submissions means materials submitted by Participants in connection with completing Courses including examination responses and assignments and any comments or participation in Discussion Fora.

Personnel means AICD’s officers, directors, employees, agents, contractors, licensors and suppliers.

Policies means the AICD’s Participant Code of Conduct (available at https://www.aicd.com.au/about-aicd/terms-conditions/participant-code-of-conduct.html)  and Privacy Policy (available at https://www.aicd.com.au/about-aicd/terms-conditions/privacy-policy) as in place from time to time.

ReadSpeaker means the text-to-speech software used by AICD and the Participants to convert Course materials and most Course Participant instructions to speech.

Registered User means any person who has registered an Account. 

Services means the offering of Courses and supply of online resources and activities via the Website and any other services offered by us from time to time as specified on the Website.

Third Party Applications means software and other applications used on or in respect of the Website or the Courses and includes ReadSpeaker and Turnitin.

Turnitin means the plagiarism checking software used by AICD and the Markers to minimise and detect incidents of plagiarism in Participant Submissions, and any replacement software used by AICD and the Markers from time to time.

User means any person who accesses the Website and includes Participants, Facilitators and Markers.

Website means the website located at https://mylearning.companydirectors.com.au and any other application distribution platform (including mobile applications) through which AICD provides the Services.