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Below are Terms & conditions that apply, respectively, to enrolment in our public education courses, webinars or registrations to attend our events.
Public Course Terms & Conditions
Updated October 2025
These Terms govern any AICD Course that you purchase with us.
Definitions and interpretations
Certain dates have significance for Courses and are set out below. Please see sections 5 – 8 for your cancellation and Transfer rights. Time references are expressed in Calendar terms, unless otherwise specified.
- Key Dates means the Course Cut-off Date, Course Start Date, and First Class Date (if applicable) for each type of Course:
Course Type |
Course Cut-off Date |
Course Start Date |
First Class Date |
F2F Company Directors Course™ and Company Directors Course™ Update |
8 weeks from the First Class Date |
6 weeks from the First Class Date |
As specified in your enrolment confirmation email. |
F2F Foundations of Directorship™ |
6 weeks from the First Class Date |
4 weeks from the First Class Date |
|
F2F Governance Foundations for Not-for-Profit Directors |
|||
F2F short courses |
4 weeks from the First Class Date |
2 weeks from the First Class Date |
|
F2F Boardroom Mastery™ |
8 weeks from the First Class Date |
2 weeks from the First Class Date. |
|
Online eLearning Modules |
When you first log-in to MyLearning and access your eLearning Module (which is available for 3 months upon your Enrolment Date). |
Enrolment Date (the date we receive your full Course payment) |
N/A |
Online Facilitated short courses |
2 weeks from the Course Start Date |
The date the Course Materials (for the relevant Course) are made available to the Learner on MyLearning. |
As specified in MyLearning. |
Online Company Directors Course™ |
|||
Online Foundations of Directorship™ |
|||
Online Company Directors Course™ Self-Paced |
Additionally, the following definitions apply for these Public Course Terms (the Terms):
- Account means a Learner’s MyLearning user account or BoardEffect user account that has been provided by the AICD or its contractor for an AICD Course.
- AICD Material means any Material that the AICD provides or makes available to an Applicant or Learner before, during, or after Course, and includes but is not limited to Course Materials.
- Applicant means an individual who has submitted an Application, but full payment for that Course has not yet been received by the AICD.
- Application Date is the date that you Apply to enrol in, or Transfer to, a particular Course.
- Apply or Application means when an individual submits an application for enrolment in a particular instance of a Course.
- BoardEffect means the online platform used for Boardroom Mastery which provides access to all the relevant Participant materials. Terms and Conditions for BoardEffect are available when logging into BoardEffect for the first time.
- Calendar means, in the context of days, weeks, months and years, a period of time divisible by a 24-hour day that begins at 12:00 midnight, and includes Saturdays, Sundays, and Public Holidays in the state of New South Wales, Australia.
- Class Date means a day where a Facilitated session is held.
- Course Cut-off Date means the date specified in Key Dates table above for the relevant Course type.
- Course Materials means any educational Material (including but not limited to content, tools, and support) provided by the AICD to the Learner in relation to a particular Course to which the Learner is enrolled.
- Course means an educational sequence of learning offered by the AICD that allows you to gain knowledge, skills, or understanding about a topic. Courses may be experienced in different formats (eg Online, Face-to-Face, etc), be partly or wholly Facilitated, or a mixture of delivery modes, and vary in length.
- Course Start Date means the date specified in Key Dates table above for the relevant Course type, and:
- for all courses except Online eLearning Modules and Boardroom Mastery™, the Course Start Date is the date when Course Materials (for the relevant enrolment) is made available to the Learner on MyLearning;
- for Boardroom Mastery™, the Course Start Date is the day access to BoardEffect opens; and
- for Online eLearning Modules, the Course Start Date is the same as the Enrolment date
- eLearning Module is a standalone digital learning module found on MyLearning, and can also be part of the Course Materials of another Course.
- Enrolment Date is the date AICD receives full payment for a particular Course and sends you a confirmation email of your enrolment.
- Exceptional Circumstances means circumstances that are unusual, out of the ordinary, or uncommon, and which significantly affect your ability to participate, study, or undertake assessments. These circumstances may include, but are not limited to, medical or compassionate grounds, hardship, or emergencies. Exceptional circumstances often involve events that are unforeseen or beyond the control of the individual, though this is not always required. The following are not considered Exceptional Circumstances: regular work commitments, insufficient preparation time, personal commitments (eg holidays or travel), travel delays, or change of mind.
- Face-to-face or F2F means a Course primarily held in-person in an AICD-Facilitated classroom.
- Facilitated means, in relation to Online or F2F Courses, a Course or portion of a Course involving live (‘real time’) interaction between the Learner and a Facilitator.
- Facilitator means an individual AICD has contracted to provide educational services in relation to Facilitated Courses.
- First Class Date means the date of the first Facilitated session for the relevant Course.
- Gap Fee means the price difference between your original Course and the new Course you are Transferring to.
- Intellectual Property Rights (IPR) means all intellectual and industrial property rights throughout the world, whether or not registrable, including without limitation copyright, trade marks, patents, registered designs, Confidential Information, trade secrets and know how.
- Learner or Participant means an individual successfully enrolled in an AICD Course.
- Losses means losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential, lost profits, business interruption, lost savings or loss of programs or other data) of every kind.
- Material means a tangible or intangible medium of any format within which IPR may subsist, as well as any physical object of any kind.
- Meeting Software means software used by the AICD to connect Learners and Facilitator(s) as part of a Course (such as Zoom, Microsoft Teams or such other software as may be advised to you).
- MyLearning or LMS means AICD’s learning management system where eLearning Modules and Course Materials are provided to the Learner.
- Online means a learning experience enabled by technology such as MyLearning and Meeting Software that is not Face-to-Face.
- Participant Code of Conduct means the standard of behaviour expected for Learners in all Courses, available at www.aicd.com.au/about-aicd/terms-conditions/participant-code-of-conduct.
- Participant Submission means any Material submitted by a Learner in relation to a Course, including but not limited to: examination responses and assignments and any comments or participation in discussions during the Course.
- Personal Information means information or opinion about an identified individual, or an individual who is reasonably identifiable whether or not that information or opinion is (a) true; or (b) recorded in material form.
- Supporting Documentation means, in relation to Exceptional Circumstances, documents substantiating those Exceptional Circumstances – and may include medical certificates, statutory declarations, or similar.
- Transfer means the process where a Learner requests to be enrolled in a different instance of their current Course, or an entirely different Course. For the purposes of pricing, the date of request is the new Application Date for that new Course.
- Website means the website located at www.aicd.com.au including any subdomains and pages, as updated from time to time, and any other application distribution platform (including mobile applications) used to purchase or participate in Courses, as well as MyLearning.
Purchasing Courses
1) Courses can be purchased via AICD’s Website, which is governed by our Terms of Use Policy. By purchasing a Course via Applying on the Website, you accept these Terms, the Terms of Use Policy, and any other policies or terms referenced within them.
We may vary these Terms from time to time, so please review thoroughly even if you have purchased Courses with us before. The current version of these Terms are on our Website.
2) By Applying for enrolment, you acknowledge that you have read the Course outlines and Class Dates carefully and are satisfied that your chosen Course (and whether it is F2F or Online, for example) suits your current and future personal and work circumstances.
If you’re unsure which Course or format is right for you, please contact us before Applying.
Course changes by us
3) For F2F Courses, AICD may change the date, time, format, or location of Course, First Class Date, or other Class Date(s). You will be notified of such changes via email or SMS, and if you’re no longer able to attend the affected Course, you may choose to:
- (a) Transfer to a new enrolment of the same Course at no extra cost, subject to availability;
- (b) Transfer to a different Course (upon payment of any applicable Gap Fee), subject to availability; or
- (c) receive a full refund.
4) AICD may make minor changes to Courses (including Facilitator, etc) for which we do not offer a refund or Transfer as in section 3 above.
Course cancellations + Transfers
5) You may cancel your Enrolment with a full refund before the Course Cut-off Date.
6) For eLearning Modules purchased as a standalone Course, no refunds, cancellations, or Transfers are available after the Course Cut-off Date.
7) For all Courses other than eLearning Modules:
- (a) After the Course Cut-off Date but before the Course Start Date, you are not entitled to a refund except in Exceptional Circumstances (see section 8 below). You may request to Transfer your enrolment to a different Course (subject to availability) upon:
- (i) paying a fee equal to 50% of the cost of your original Course; and
- (ii) where the new Course costs more than your current Course as at the time of your Transfer request, paying the difference (the Gap Fee).
If the new Course costs less than your original Course, the AICD will reimburse you the difference.
- (b) After the Course Start Date, you are not entitled to a refund or Transfer except in Exceptional Circumstances.
8) If you think Exceptional Circumstances apply, please contact your Program Delivery Partner. You may need to provide appropriate Supporting Documentation. AICD will consider each request on a case-by-case basis at its reasonable discretion.
Course application + enrolment
9) Only individuals may Apply for Courses under these Terms.
10) Your Application may be declined if you:
- (a) do not meet the Course eligibility criteria; or
- (b) you have previously been a Learner and have, in AICD’s reasonable determination, breached the Participant Code of Conduct.
in which case, any payment received will be refunded to you.
11) AICD may change the price of a Course from time to time.
12) The price of a Course is determined at the time of Application (as advertised on our Website on that date) and is ‘held’ for the Applicant for 14 days (the Holding Period).
- (a) You will not be enrolled in a Course until full payment is received by the AICD.
- (b) If AICD does not receive full payment for that Course before the end of the Holding Period, your Application may be cancelled. You may re-Apply for the same Course (subject to availability), but the price for that Course will be the price advertised on our Website at the date of your re-Application.
- (c) Where a Learner requests a Course Transfer, the cost of the new Course is the listed price of that Course as at the date of their Transfer request.
13) All enrolments are subject to availability. If your desired Class Date(s) for your Course is no longer available at the time we receive payment in full, we will work with you to enrol you in a Course at a time that suits you – or give you a full refund.
14) AICD will send you an email confirmation when you’re successfully enrolled.
Payment
15) Member prices are only available to AICD Members. Non-members can join the AICD and be eligible for the Member price online.
16) We accept the following payment methods for Course fees:
- Visa;
- Mastercard;
- Amex;
- BPay – please note that processing may take several days; or
- EFT (Electronic Funds Transfer) – completion of an EFT application form is required.
17) Payment must be made within 14 Calendar days of the date of invoice for the course. If we are unable to successfully process your payment, then we may cancel your Application and endeavour to notify you.
18) For payments by credit card, you authorise us to debit the amount that is payable for your enrolment from your nominated card account.
19) For individuals outside Australia and Applying to enrol in a Course, payment of the applicable Course fee must be made free and clear of any tax, duties, or other withholdings. Please note, if you nominate a non-Australian delivery address for hardcopy Course Materials (where applicable), you are solely responsible for any import taxes, duties or tariffs.
Company / employer funding
20) Subject to the Payment and Privacy sections of these Terms, where your enrolment is funded by your employer or another entity, we will only communicate with you (the Learner) about your enrolment.
21) Consistent with AICD’s Privacy Policy, we may disclose the details of your Application, enrolment, and Course participation with the entity funding your Course (eg your employer, scholarship provider, other professional body etc). Such details may include but are not limited to your attendance and whether you have attempted Course assessments. The outcome of any Course assessment will not be shared with any other party without your prior consent.
AICD Materials + Course Materials
22) Unless otherwise stated on the material, AICD holds exclusive rights in all AICD Material and grants the Learner a limited licence to use the Course Materials for that Learner’s personal non commercial educational use during the Course only. Nothing in these Terms assigns, transfers, or creates any other rights in, any part of AICD Materials to you or any third party.
23) You must not copy, reproduce, distribute, transmit, publish any AICD Materials in any form or by any means (or enable or permit any such actions or access to occur) without AICD’s express prior written permission.
24) You must not seek to circumvent or disable any technological protection measures relating to any software or platform used to provide AICD Materials or otherwise enable the Course.
25) We may provide Course Materials through your Account. Your Account is personal to you, and you must not share or allow any other access to that Account by any other party. You must notify us as soon as possible of any actual or suspected unauthorised access to your Account.
26) Learners must accept third-party software terms to access their Accounts and the Course Materials hosted within.
27) For certain Courses, AICD will endeavour to record each Online Facilitated ‘classroom’ session (the Recordings) and make those Recordings available on MyLearning within 10 Calendar days of the session. Recordings form part of Course Materials, and:
- (a) you can access the Recordings from your Account until the Recording expires;
- (b) recordings expire 180 calendar days from the date it was first made available by the AICD; and
- (c) any content hosted in ‘break out’ rooms are not recorded.
Our communications with you
28) AICD will only communicate with you about your Application or enrolment via your nominated email address or phone number. You acknowledge that this includes but is not limited to messages about enrolment status, reminders, any applicable changes to Course Materials or other Course related information.
29) AICD may mail hardcopy Course Materials to your nominated delivery address. Our shipping providers may message you using SMS regarding your delivery.
30) It is your responsibility to ensure that:
- (a) your nominated contact details and delivery details are up to date;
- (b) you’re able to receive emails and calls from us (for example, in relation to your employer’s IT policy, firewalls, or personal inbox limits); and
- (c) notify us if you have not received communication you believe you should have received (eg, enrolment confirmation email).
Continuing Professional Development (CPD) points
Completing some Courses may make you eligible to claim AICD CPD points (formerly known as Director Professional Development Points (DPD)). Please see our Membership Terms at for more details or contact us before Applying for a Course.
Privacy + your consent
31) AICD Privacy Policy: by Applying, you acknowledge that you’ve read, understood, and agree to comply with the AICD Privacy Policy, as amended from time to time.
32) You further consent to:
- (a) AICD sharing your name, organisation, and preferred email address with your Course Facilitator and cohort before your Course Start Date to enable peer-to-peer connection. If you do not consent to this, please contact us at least 5 Calendar days before your Course Start Date;
- (b) your Course contributions / participation (audio, video, documents, and any other information exchanged or viewed during an Online Facilitated session) being recorded (see section 27). You acknowledge that, due to the nature of Facilitated Courses or sessions, AICD may not be able to accommodate requests to opt out of such recordings;
- (c) any such recordings being made available to AICD staff, Facilitators, and:
- (i) other Learners of your cohort including those unable to attend the original session; except
- (ii) for Online Company Directors Course™ Self-Paced, other Learners (who may not be part of your enrolment cohort) undertaking the Online Company Directors Course™ Self-Paced.
- (d) any such recordings being used by the AICD for Facilitator training purposes;
- (e) AICD gathering and analysing data relating to your usage of AICD’s Website, MyLearning, eLearning, BoardEffect platform, or Meeting Software to improve its Courses (such data may include frequency of logins and access to Course Materials, Learner Submissions, etc.) (Data Analytics), with any reports produced being de-identified; and
- (f) Your (identified) Data Analytics being used by AICD staff or contractors to provide you with learning support as part of your Course.
33) By Applying to a Course, you agree to protect any Personal Information of your fellow Learners shared during the Course and not disclose or allow the disclosure of any information that may reasonably identify an individual or the employment affiliation of an individual to any third party.
34) You must not use any Personal Information of any Learner or other individual, disclosed to you during a Course, for any purpose without that individual’s prior written consent.
Standards of conduct
35) The Participant Code of Conduct outlines the expected behaviour of all Learners.
36) The Chatham House Rule at applies to participation in all AICD Courses to allow for an immersive and trust-based learning environment.
37) Any views you express during a Course must be your own.
38) During a Course, you must not behave in a manner or distribute any material which is threatening, abusive, harassing, discriminatory, defamatory, misleading or deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, or is otherwise inappropriate as reasonably determined by AICD.
39) The AICD may block, delete or remove any material from an Account or Online, for any reasonable grounds including but not limited to:
- (a) actual or suspected infringement of third-party rights (including Intellectual Property Rights)
- (b) breaches of AICD Policies or Participant Code of Conduct; and
- (c) where the material is otherwise inappropriate as reasonably determined by AICD.
40) You are solely responsible for:
- (a) all activities on your Account or in person; and
- (b) complying with any Participant Assessment Guides relevant to your Course.
Data and Security
41) Inherent Risks: You acknowledge and agree that there are security and delivery risks in using email and transmitting data via the internet and mobile devices.
42) No guarantee: AICD gives no guarantee that any electronic communication you send to AICD, any electronic communication that AICD sends you, or any data transmission you make on AICD’s Website, Online, via your Account, or a mobile device (including uploading or transmitting any assignments or Course submissions) will be secure, uninterrupted or delivered.
43) You are solely responsible for:
- (a) protecting your electronic devices (and your data contained within them) from malicious or destructive content and programs such as viruses, worms and trojans; and
- (b) any data or connection charges that may be incurred from your telecommunications service provider in relation to your participation in the Course, eg downloading Course Materials.
Liabilities and Consumer Rights
44) Consumer Guarantees: To the extent that your participation in a Course constitutes the acquisition of services from AICD as a consumer within the meaning of the Australian Consumer Law set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth), you may have certain rights and remedies (including consumer guarantee rights) that cannot be excluded, restricted or modified by agreement.
Nothing in these Terms operates to exclude, restrict or modify the application of any condition, warranty or provision implied by law, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law or any other statute where to do so would contravene that statute.
45) Non-excludable Obligation: To the extent that the Australian Consumer Law permits us to limit our liability in connection with a Non-excludable Obligation, then AICD limits its liability for breach of any such warranties, guarantees, conditions or representations to the resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at our reasonable discretion.
46) Force Majeure: If circumstances beyond the reasonable control of the AICD prevent us from performing our obligations under the Agreement (Force Majeure Event) then we will not be liable to you in connection with the Force Majeure Event provided that the AICD has, to the extent reasonably possible, given prompt notice of and used reasonable endeavours to mitigate the Force Majeure Event.
47) Subject to section 45, AICD is not liable for any Losses arising from participation in a Course or you using, downloading, or accessing any AICD Material. To the extent that this exclusion of liability or any other exclusion or limitation of liability in these Terms in favour of AICD is unenforceable, invalid or ineffective for any reason, it will be severed. In that situation, AICD’s maximum aggregate liability for all Losses is limited to the fees paid by you for the Course.
Warranties + Indemnities
48) By Applying, you represent and warrant that:
- (a) all information and data you submit to the AICD at any time before, during, and after your enrolment is correct, current, and complete and that you will notify us as soon as possible of any change to such information and data;
- (b) you have the right to upload or disclose anything you do upload or disclose to us or your fellow Learners during a Course; and
- (c) you will comply with AICD’s Participant Code of Conduct.
49) You release and indemnify the AICD from and against all Losses incurred by the AICD arising out of:
- (a) a negligent act or omission or wilful misconduct in relation to your participation in the Course or use of any AICD Materials;
- (b) any breach of the AICD Participant Code of Conduct by you;
- (c) any Participant Submission from you; and
- (d) any activity on your Account.
Termination
50) Without limiting AICD’s other rights or remedies under these terms or at law, if AICD reasonably believes that you have materially breached the Participant Code of Conduct, we may terminate or suspend your enrolment in your Course by written notice.
General
51) Severability: If any part of these Terms is held to be invalid and/or unenforceable, that part shall be severed from the Terms, and the remainder of these Terms will continue to be valid and enforceable.
52) Waiver: Failures to exercise, or delays in exercising, any rights or privilege of the AICD under these terms shall not constitute a waiver of those rights or privileges. If AICD waives any breaches of these terms, this does not:
- (a) prevent any subsequent enforcement of those terms by the AICD; or
- (b) constitute a waiver of any subsequent breach of that or any other term.
53) Entire Agreement: These terms, including the policies, documents, etc referred within, constitute the entire agreement between you and the AICD regarding your Course.
54) Updating these Terms: AICD may update these Terms from time to time. If AICD reasonably considers that the changes are likely to:
- (a) benefit you or have a neutral impact on you, AICD may change these Terms by making such changes immediately without notifying you except by publishing amended Terms on our Website; or
- (b) have a detrimental impact on your existing enrolment(s), we will notify you and you may terminate the Course and claim a refund by providing AICD written notice to this effect.
55) Relationship: Nothing in these Terms creates or is intended to create any relationship of agency, partnership, joint venture, employment or similar between the parties.
56) Governing Law: The laws of the state of New South Wales, Australia apply to these Terms. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.
Event Registration Terms & Conditions
Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.
There are three types of AICD Events, namely:
- Face to Face: The event takes place in a physical venue, and attendees must attend said venue in person to participate.
- Online: The event takes place via an online delivery – participation is undertaken by joining the event online via a link provided by the AICD.
- Hybrid: The event may be offered for both Face to Face and Online attendance.
Event registrations
Registration is subject to receipt of your payment and our confirmation of availability. You must pay any invoice within 7 days of receipt and payment must be received in full before the event.
Member prices
Member prices are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member prices should complete the Membership Application Form online.
Registration changes by you
If for any reason you are no longer able to attend the event for which you have registered, you may give us a request in writing to cancel or substitute your registration. Please note that a charge may apply. Further details are set out below.
Cancellation
Your rights in relation to cancellation of your registration to an AICD event depend on when you request the cancellation from us:
a) If you cancel your registration at least 7 business days before the scheduled event date, you will be entitled to a full refund of the event fee.
b) If you cancel your registration 1 – 6 business days (inclusive) before the scheduled event date, no refund will be provided unless your cancellation is due to Exceptional circumstances (see below). During this period, you may request to transfer to a different mode of event delivery (eg online or face-to-face), if that alternative is available. Depending on your choice, you will be required to pay, or will be refunded, any difference between the original event fee and the new event fee.
c) If you cancel your registration on the scheduled event date, no refunds or transfers will be provided unless your cancellation is due to Exceptional Circumstances (see below).
For the purposes of this section, Exceptional Circumstances means exceptional and unforeseeable circumstances that prevent you from attending the event entirely, or in the mode originally registered (eg online or face-to-face), including but not limited to medical compassionate grounds, hardship, and emergencies – as determined by the AICD on a case-by-case basis at its reasonable discretion.
Alternatively, you may consider substituting another attendee as further explained below.
Substitution
You may request to substitute another person to attend in your place at any time prior to the event.
If the substitution involves an attendee change from an AICD Member to a non-member (or vice versa), any difference in the registration cost will be payable by you or refunded by us as applicable and subject to any charge as explained below.
Registration changes by us
If we are required to cancel or vary event dates or locations due to circumstances outside our control, including insufficient event registrations, you will be offered a full refund of the total registration cost, or a substitution. We will not be responsible for any direct or indirect costs or losses (such as airfares or accommodation) incurred by you.
Privacy
By submitting the Event Registration Form, you acknowledge that you have read and understood the AICD Privacy Policy (available at https://www.aicd.com.au/about-aicd/terms-conditions/privacy-policy.html) and agree with and consent to the practices described in that Privacy Policy.
For the purposes of Event participation, your Personal Information will be disclosed to third party service providers including EventsAir, who are a video communications provider who may access, use and disclose your Personal Information in connection with the Event in accordance with their Privacy Policy which can accessed here https://eventsair.com/privacy-policy/.
When you attend one of the AICD’s Member Lounges, your Personal Information will be recorded and disclosed to third party service provider Microsoft, who are a vendor of computer software and cloud services, ,who may access, use and disclose your Personal Information for the purpose of COVIDSafe contact tracing in accordance with their Privacy Policy which can be accessed here https://privacy.microsoft.com/en-ca/privacystatement.
Event recording notice
By registering for an AICD Event including Online and Hybrid Events, you acknowledge that you may be photographed, filmed or recorded including audio-visual content recordings utilising event management platform, such as EventsAIR and video communications provider, such as Zoom while at the Event, and consent to such activities and the future use by the AICD of any photographs, images or recordings. You may request to opt out of this photography, filming or recordings, however we may not be able to accommodate your request in some instances as we may not be able to provide to you, some or all of our Events products and services. You may also find that you do not experience the full extent of our Event information and products and services. If you do not consent to the recording, please contact your AICD representative to discuss your concerns a minimum of 7 working days prior to the Event date.
Use of material
Materials and content made available to you as an event attendee are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.
You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.
International participants
For participants who register for an event outside Australia, payment of the applicable registration cost must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.
General
These Terms and Conditions are in addition to your rights under the Australian Consumer Law.
From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all registrations from the time of posting on our website onwards.
Webinar Terms & Conditions
Set out below are the terms and conditions that apply to enrolment and participation in an AICD Webinar (Terms and Conditions).
Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms and Conditions.
Webinar registrations
The AICD provides interactive seminars conducted over the internet (Webinars). Registration for a Webinar is subject to receipt of your payment and our confirmation of availability. You must pay any tax invoice from the AICD within 7 days of receipt and payment must be received in full before the Webinar (whichever is earlier).
Registration is only available to individuals. The purchase of a Webinar is for use by the registered participant only and registration information should not be forwarded on to third parties; doing so may hinder your own access, as Webinar entry is by prior registration only.
Member prices
Member prices are only available to AICD Members. Non-members wishing to join the AICD and be eligible for the Member price may apply for membership online.
International participants
For participants who register for a Webinar outside Australia, payment of the applicable registration cost must be made free and clear of any tax, withholding or other amount and we shall be entitled to recover from you any such amount deducted.
DPD units
You must participate in the entire Webinar to be eligible to claim DPD units. This can be discussed with your AICD representative prior to commencement or upon completion of the Webinar.
Changes by you
If for any reason you are no longer able to attend the Webinar for which you have registered, you may submit a request to cancel or transfer your registration. This request must be submitted via your MySite account or in writing to your membership partner within the required notice period set out below.
Cancellation and Transfer conditions
Live Webinar:
- Cancellation or transfer with a full refund (if applicable), is available any time prior to the day of the Webinar.
- If you cancel your attendance on the day of the Webinar or do not attend the Webinar you will not be eligible for a refund or transfer.
Recorded Webinar:
- Cancellation or transfer with a full refund (if applicable) is available any time within 30 days of the purchase date and you have not commenced viewing the recording,
- If you request a cancellation once you have commenced viewing the recording of the webinar you will not be eligible for a refund or transfer .
We may review the cancellation or transfer conditions in Exceptional Circumstances.
Changes by us
If we are required to cancel a webinar you will be offered a full refund of the total registration cost or if we are required to vary Webinar dates due to circumstances outside our control your registration will be transferred to the new date and you will be duly notified. If you are unable to attend the new date you are entitled to cancel your registration and receive a full refund of the total registration cost.
Subject to any applicable law, the AICD will not be responsible for any direct or indirect costs or losses incurred in any circumstances.
The AICD reserves the right to accept registration, change facilitators, Webinar content, and dates, as necessary.
Privacy
By registering, you acknowledge that you have read and understood the AICD Privacy Policy and agree with and consent to the practices described in that Privacy Policy.
In connection with the operation of the Webinar we will ask you to provide us with information that personally identifies you or allows us to contact you (Personal Information) when you register for the Webinar. For the purposes of your Webinar participation, your Personal Information will be disclosed to third party service providers including CPD Live Pty Ltd trading as Cahoot Learning (Cahoot Learning) who are a digital learning provider. Cahoot Learning may access, use and disclose your Personal Information in connection with the Webinar.
Webinar recording notice
The Webinar includes a feature that allows audio and any documents or other materials exchanged or viewed during the session to be recorded. By attending an AICD Webinar, you acknowledge that any contribution may be recorded, and consent to such activities and the future use, including the sale, by the AICD of any recordings. If you do not consent to the recording, please contact your AICD representative to discuss your concerns at least 14 calendar days prior to the Webinar date.
Recorded Webinar Conditions
The expiration date of a recorded Webinar will be advised to you at the time of your purchase and within 48 hours of the expiration date the hyperlink for the recorded Webinar will cease to function. You may view a recorded Webinar up to a maximum of 3 times. Where the percentage of a recorded Webinar viewed is greater than 0 percent, this will qualify as 1 viewing. The AICD will use reasonable endeavours to upload the recorded Webinar within 48 hours of the live Webinar broadcast.
Webinar participation and behaviour
Webinar participation may require you to configure your software settings on your web-device upon first use or require you to download the software for your operating system. You can access the Webinar from your smartphone, iPad or tablet.
Any views expressed by you during a Webinar must be your own. During a Webinar you must not behave in a manner or distribute any material which is abusive, defamatory, obscene, contrary to law or to the rights of any person. The AICD may remove you and any offending material from a Webinar and decline your future participation in AICD Webinars for any behaviour which the AICD considers contravenes this clause.
Use of material
Materials, content made available to you as a participant and any Webinar recording are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws.
You may only use the materials and content for your own private non-commercial use. No part of the materials and content covered by copyright should be copied, reproduced, modified, distributed, transmitted, or republished in any form or by any means without the written permission of the AICD.
General
These Terms and Conditions are in addition to your rights under the Australian Consumer Law. From time to time, we may update these Terms and Conditions. The updated Terms and Conditions will apply to all registrations from the time of posting on our website onwards.
MyLearning User Terms
About Us: The Australian Institute of Company Directors ABN 11 008 484 197 (AICD, us or we) operates this Website and provides the Courses and other Services
Legal agreement: These User Terms (Terms), our Policies and other legal terms notified to you when you opened your Account are a legal agreement between users of this Website (you) and AICD. The Terms cover your access to and use of this Website and the supply and use of AICD Materials and Services via the Website including the Courses.
Acceptance: By accessing or using this Website you acknowledge that you have read and agree to be bound by these Terms and our Policies. If you do not agree to these Terms or our Policies, please do not use this Website.
Alterations: AICD may alter these Terms from time to time by posting an altered version on this Website. By continuing to use this Website, you accept the Terms current at the time you access and use it.
Meaning of defined words: Capitalised words used in these Terms are explained at the end of these Terms.
Purpose of Website: This Website provides a place for Participants to participate in Courses offered by AICD including participating in Discussion Fora, lodging Participant Submissions, to assist Facilitators in providing Facilitation Services and for Markers to provide Marker Responses to Participant Submissions. Only the AICD and its Personnel and current Participants, Facilitators and Markers are permitted to access and use this Website.
Application of Terms: These Terms apply to you if you are a Participant, a Facilitator or a Marker or if you otherwise access this Website. Different parts of these Terms apply to Participants, Facilitators and Markers respectively while some parts apply to all users of this Website. Please read these Terms accordingly.
Contacting us: To notify us, please call us on 1300 739 119 or reach out to your AICD Course Program Delivery Partner referenced in your course communications.
Contacting you: We may use your notified email address or telephone number to contact you. You acknowledge that we may be unable to provide you with the Services or contact you if you do not give us your current email address or telephone number.
Your Account: Participants, Facilitators and Markers must already hold an Account before they can use the Website. If you do not hold an Account you cannot access the Website. Accounts are created at the discretion of AICD.
Usernames and Passwords: Your Account and the Website are accessible via the AICD Login by entering your unique username and password. You are responsible to prevent unauthorised disclosure of or access to your username and password. You are responsible for all use of your username and password.
Connection and data charges: Your telecommunications service provider may impose a connection or data charge for all AICD Materials and other material such as Participant Submissions, Facilitator guides (Facilitators only) and Marker Responses uploaded to or downloaded from the Website (if applicable) or through Third Party Applications, as applicable. You are responsible to pay any applicable connection or data charges.
Intellectual property: AICD Materials and content displayed on or comprised by the Website are subject to copyright and other rights owned by AICD or its licensors. All such material is protected by the Copyright Act 1968 (Cth) and other international copyright and intellectual property laws. AICD Materials comprising brands, names, images and logos displayed on the Website may be the subject of registered trademarks of AICD or its service providers and protected by the Trade Marks Act 1995 (Cth) and other international trade mark and intellectual property laws.
Use of AICD Materials: You may access, display, download and print portions of the Website only for your own private non-commercial use if you are a Participant or solely in connection with providing the Facilitation Services or Marker Services if you are a current Facilitator or Marker, respectively. You may only access and use Course materials if you have paid us the Fees for the applicable Course, for the duration of that Course, or if you are a Facilitator or a Marker in respect of the relevant Course. These access and use permissions are subject to you not modifying the content displayed on or accessed through this Website including the AICD Materials, keeping intact all copyright, trade mark, and other proprietary notices, and to any additional restrictions or express exceptions displayed on the Website. You must not seek to circumvent or disable any technological protection measures contained within the Website, the AICD Materials or any Third Party Materials. Any other use of material on the Website including the reproduction, modification, distribution, transmission, re-publication or display of the content on this Website is strictly prohibited. Nothing in these Terms or on the Website does or is intended to transfer any Intellectual Property Rights in the AICD Materials or the Third Party Materials to any person.
Uploading materials: You agree to comply with AICD’s procedures and policies in respect of uploading information and materials including Participant Submissions and Marker Responses as specified on the Website. You must not post on the Website including any Discussion Fora or distribute to any User any material that is abusive, defamatory, obscene, contrary to law or to the rights of any person. You must not upload to our database or the Website any information or materials which infringe any third party’s copyright, patent, trade mark, trade secret, confidentiality, privacy or other proprietary or Intellectual Property Rights or which violate any applicable law, statute, ordinance, regulation, government policy or contract. AICD may block or delete any material posted to the Website which AICD considers contravenes this clause.
Plagiarism and Auditing: Without limiting the previous paragraph, you warrant that all Participant Submissions you prepare and lodge will be your own, original work. Participants agree that by taking a Course your Participant Submissions may be submitted for textual similarity review to Turnitin.com for the detection of plagiarism using Turnitin. All Participant Submissions will be included as source documents in the Turnitin.com reference database solely for the purpose of detecting plagiarism of such Participant Submissions. Use of the Turnitin.com service is subject to the Usage Policy posted on the Turnitin.com site. AICD may from time to time contact Participants after they have submitted a Participant Submission and ask them to outline the approach they followed in structuring and presenting their Participant Submission. AICD, in consultation with its Markers, is solely responsible for decisions in relation to originality of work and plagiarism. The AICD may from time to time carry out Audits. If, as a result of any Audit, the AICD determines that a Participant has not fulfilled Course requirements, the AICD may apply penalties in accordance with its Policies.
Information on the Website: Information on this Website and in the AICD Materials may or may not change from time to time. It is not promised or guaranteed to be correct, current, or complete. This Website and the AICD Materials may contain technical inaccuracies or typographical errors. AICD assumes no responsibility (and expressly disclaims responsibility) for updating this Website or the AICD Materials to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information.
Third party material including Third Party Applications: The Website may provide links or references to third party websites (Linked Sites) or display or use Third Party Materials. AICD is not responsible for and does not endorse: (a) the content of Linked Sites or Third Party Materials; (b) any use (or misuse) of information you may supply to or obtain from a Linked Site or any Third Party Materials; or (c) any goods or services offered via Linked Sites or any Third Party Materials. Participants and Facilitators are responsible for agreeing to comply with the terms of use for any Third Party Applications.
Security of electronic communications: You acknowledge and agree that there are security and delivery risks in using electronic mail and transmitting data via the Internet and mobile devices. AICD gives no guarantee that any electronic communication you send to us, any electronic communication that we send you or any data transmission you make via the Website or a mobile device (including uploading or transmitting any Participant Submissions) will be secure, uninterrupted or delivered.
Technical requirements: Access to the Website and Services may only be available to compatible devices which meet specific system or software requirements specified on the Website from time to time. AICD gives no warranty or guarantee that access to or use of the Website or Services will be available to all devices and you are solely responsible for ensuring that any device you use meets system, software or other requirements specified on the Website from time to time.
Viruses: You are responsible for protecting your computer and other devices from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate.
Use of the Website: You agree to comply with all applicable laws applicable to your use of the Website. Without limitation, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website including by uploading or transmitting through the Website or to any Registered Users any viruses, worms, Trojans or other potentially destructive programs designed to interfere with or disrupt the normal operating procedures of the Website or any computer. In using the Website, you must not engage in any unlawful practice including conduct which is misleading or deceptive or likely to mislead or deceive. Use of the Website in contravention of these Terms may result in you being banned from the Website, being liable to AICD for breach of contract and/or infringing applicable law.
Disclaimer of warranty: Without limitation, AICD does not represent or warrant that the functions within the Website will be uninterrupted, error-free or secure, or that the Website or the server/s that makes the Website available is free of viruses or other harmful elements. You agree that in using the Website and the AIDC Materials you have not relied on any statement or representation made by AICD not expressly contained in these Terms. You understand and agree that if you download or otherwise obtain materials, information, products, software, programs or services, you do so at your own discretion and risk. If applicable law prohibits the exclusion of any of the warranties, guarantees, conditions or representations referred to above or elsewhere in these Terms, to the extent legally permitted, AICD limits its liability for breach of any such warranties, guarantees, conditions or representations to resupply of the affected products or services or payment of the cost of resupply of the affected products or services, at AICD’s discretion.
Exclusion of liability: To the extent legally permitted, AICD is not liable for any Losses arising from this Website or any use of this Website or the AICD Materials or for the use or downloading of, or access to, any materials or products from or through this Website even if AICD is advised of the possibility of such Losses. This exclusion of liability applies to all causes of action whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that this exclusion of liability or any other exclusion or limitation of liability in these Terms in favour of AICD is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms. In that situation, AICD’s maximum aggregate liability for all Losses referred to in the relevant exclusion of liability under any cause of action referred to above is limited to AUD$50.00.
Warranties: By using this Website you represent and warrant that: (a) all information and data you submit to AICD is correct, current and complete; and (b) you own all Intellectual Property Rights in the Participant Submissions you post to the Website and otherwise have the right to upload such materials to the Website.
Indemnity: You agree to indemnify, defend, release and hold harmless AICD and its Personnel from and against all Losses made by any person arising out of: (a) a negligent act or omission or wilful misconduct in your use of this Website or the AICD Materials; (b) any violation by you of the Policies, the rights of another party or any applicable law; (c) any Participant Submission you post to the Website; or (d) any activity related to your Account by you or any other person accessing the Website using your Account username or password.
Privacy: Your privacy is important to AICD. Further information about the collection and use of your personal information is contained in our Privacy Policy (accessible at https://www.aicd.com.au/about-aicd/terms-conditions/privacy-policy). By accessing, browsing or using this Website or by supplying any information to AICD, you acknowledge that you have read and agree with the terms of our Privacy Policy.
Data analytics: AICD may from time to time draw reports on Website usage to provide analytics on learning behaviours and patterns. This may include log in, content access, Participant Submissions and access to any other resources that are provided on the Website. This usage information is generally not linked to an individual Participant excluding in the case of providing learning support, but is collated and de-identified.
Cancellations and suspensions: You may cancel your Account at any time by giving us 14 days written notice. We may cancel or suspend your Account if you breach these Terms (including our Privacy Policy and the Participant Code of Conduct). We may also: (a) remove, block or refuse to post to the Website any Participant Submission by you; (b) cancel or suspend your Account; (c) cancel or suspend your access to the Website; or (d) cancel or suspend the operation of the Website in its entirety at any time. We will aim to provide you as much notice as possible before this occurs including the reasons for our action and your rights to dispute the action.
Personal use only: We provide access to this Website to you individually and personally while you are a Participant or solely in connection with you providing the Facilitation Services or Marker Services, as applicable, if you are a current Facilitator or Marker, respectively. Your right to use the Website and participate in the Courses, if applicable, cannot be assigned to anyone else and you must not re-sell the services offered by our Website to anyone else or make other commercial use of the Services or the Website without our prior written consent.
Mediation: Any complaint, dispute or controversy arising in any way out of these Terms or use of the Website may be referred to mediation conducted by and in accordance with the rules adopted by the Australian Commercial Disputes Centre.
Severance: If any part of these Terms is unlawful, void or for any reason unenforceable then that provision is deemed to be severed from these Terms and does not affect the validity and enforceability of any of the remaining provisions of these Terms.
Waiver: No failures to exercise and no delay in exercising on our part any right or privilege under these Terms operates as a waiver thereof. A waiver by us of any breach of these Terms does not prevent the subsequent enforcement of that provision and will not be deemed to be a waiver of any subsequent breach of that or any other provision.
Entire agreement: These Terms and any other document they refer to constitute the entire and only agreement between the parties in relation to its subject matter and replace all prior agreements, arrangements or understanding of any nature made by the parties or any of them whether oral or written.
Excusing events: We will be under no liability to you in respect of anything which may constitute a breach of these Terms by us arising by reason of any event or circumstances beyond our reasonable control.
Relationship: Nothing in these Terms creates or is intended to create any relationship of agency, partnership, joint venture, employment or similar between the parties.
Applicable law: These Terms are governed by the law of New South Wales, Australia. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.
Definitions: For the purposes of these Terms, the following terms have the specified meanings:
Account means a user account authorised by AICD and created by a User as part of the registration process for, in the case of a Participant, enrolment in a Course, in the case of a Facilitator, providing Facilitation Services and, in the case of a Marker, providing Marker Services.
AICD Login means the login facility.
AICD Materials means any information, documents, transcripts, data, audio visual materials or recordings (including audio or video files of any type), or other materials AICD uploads to or displays on the Website from time to time in any form including Course materials and Discussion Fora for the various online courses AICD makes available via the Website and Facilitator guides for Facilitators.
Audit means the random auditing by the AICD in accordance with its Policies of any Participant Submissions to determine whether the Participant Submissions are the Participant’s own, original work.
Course means a training or certificate course using the AICD Materials which AICD offers via the Website.
Discussion Fora means any online forum or tutorial provided to Participants in relation to a Course in support of distance or online learning. Your participation in a Discussion Fora is voluntary and your personal information (including your name, user name and location) and comments will be visible to other Users in the relevant Discussion Fora.
Facilitation Services means the provision of services by a Facilitator in relation to Courses including presenting Courses to Participants using the AICD Materials, on and subject to the terms of the contract between the individual Facilitator and AICD.
Facilitator means a contractor retained by AICD to provide the Facilitation Services who accesses the Website in connection with the Facilitation Services including accessing the AICD Materials and materials prepared by AICD for Facilitators to assist in delivery of the Courses.
Fees means the fees payable by a Participant for a particular Course as specified on the Website from time to time.
Intellectual Property Rights means statutory, proprietary and all other rights throughout the world in respect of copyright, trade marks, confidential information, patents, designs and all other rights of a like nature, by law in force in any part of the world including all applicable renewals and extensions.
Losses means losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential, lost profits, business interruption, lost savings or loss of programs or other data) of every kind and nature.
Marker means a contractor retained by AICD to provide the Marker Services who accesses the Website in connection with the Marker Services.
Marker Responses means responses by Markers to Participant Submissions including grading results and comments, if applicable.
Marker Services means the provision of services by a Marker in relation to Courses including marking examination responses and assignments submitted by Participants, on and subject to the terms of the contract between the individual Marker and AICD.
Participant means a person who is currently enrolled in a Course offered via the Website.
Participant Code of Conduct (available at https://www.aicd.com.au/about-aicd/terms-conditions/participant-code-of-conduct.html) means the standard of behaviours expected for Participants of AICD Courses in all formats of course delivery.
Participant Submissions means materials submitted by Participants in connection with completing Courses including examination responses and assignments and any comments or participation in Discussion Fora.
Personnel means AICD’s officers, directors, employees, agents, contractors, licensors and suppliers.
Policies means the AICD’s Participant Code of Conduct (available at https://www.aicd.com.au/about-aicd/terms-conditions/participant-code-of-conduct.html) and Privacy Policy (available at https://www.aicd.com.au/about-aicd/terms-conditions/privacy-policy) as in place from time to time.
ReadSpeaker means the text-to-speech software used by AICD and the Participants to convert Course materials and most Course Participant instructions to speech.
Registered User means any person who has registered an Account.
Services means the offering of Courses and supply of online resources and activities via the Website and any other services offered by us from time to time as specified on the Website.
Third Party Applications means software and other applications used on or in respect of the Website or the Courses and includes ReadSpeaker and Turnitin.
Turnitin means the plagiarism checking software used by AICD and the Markers to minimise and detect incidents of plagiarism in Participant Submissions, and any replacement software used by AICD and the Markers from time to time.
User means any person who accesses the Website and includes Participants, Facilitators and Markers.
Website means the website located at https://mylearning.companydirectors.com.au and any other application distribution platform (including mobile applications) through which AICD provides the Services.
Acknowledgement
We acknowledge the Traditional Custodians of the Lands on which we are located and pay our respects to Elders, past and present. We recognise First Nations peoples' cultural and spiritual relationships to the Skies, Land, Waters, and Seas, and their rich contribution to society.
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