This product has already been purchased.
A combination of behaviour change and technology ensures directors are fit for any event, explains Scott Bridgen, Diligent general manager of risk and audit.
Presented by Dilligent
Ongoing oversight of duty of care
“In this age of uncertainty, boards are shifting from periodic oversight into continuous anticipation,” says Bridgen. To be able to fulfil their duty of care, boards should ensure they’re across strategy, operations and cyber risk “in real time, not in quarterly rear view mirror snapshots”.
When a crisis hits, “judgement and tempo” are critical. “You need rapid access to trusted information to ensure the organisation comes out of it stronger than before,” he says. “Diligent’s AI-driven board management tools support better decisions and governance.”
Risk registers fit for purpose
Bridgen is passionate about this. “I have a problem with static risk register,” he says. “I’m a futurist, and real-time risk intelligence comes from signals and synthesis, not static checklists. Risk registers fail because they describe risk as a moment in time, when boards actually make decisions in motion”.
Bridgen says Diligent’s AI-driven solutions – used with humans in the loop – give directors the ability to analyse signals from a vast amount of data sources via real-time dashboards. The goal is to move risk reporting to “concise, decision-orientated views”. Moving from risk registers as a system of record to “a system of action”, informed by predictive AI, is a game changer.
.jpg)
Integrate predictive AI-centric tools to boost foresight
AI tools and agentic AI are at the point where they are intuitive for use, a boon for directors. Diligent’s governance, risk and compliance (GRC) AI platform is the number one-rated software platform globally, so it’s no surprise to Bridgen that 75 per cent of Fortune 500 companies are customers. “Diligent AI enables risk leaders and directors to ask precise, outcome-focused questions, such as exposures in real time, emerging trends, how insurance coverage would flex to match evolving threats,” he says. “When coverage is done using predictive insights and scenario simulations in context of the organisation, rather than based on past claims, insurance suddenly becomes proactive and adaptive.”
“Diligent AI enables directors to ask precise, outcome-focused questions.”
Scott Bridgen, Diligent
Integrate predictive AI-centric tools to boost foresight
AI tools and agentic AI are at the point where they are intuitive for use, a boon for directors. Diligent’s governance, risk and compliance (GRC) AI platform is the number one-rated software platform globally, so it’s no surprise to Bridgen that 75 per cent of Fortune 500 companies are customers. “Diligent AI enables risk leaders and directors to ask precise, outcome-focused questions, such as exposures in real time, emerging trends, how insurance coverage would flex to match evolving threats,” he says. “When coverage is done using predictive insights and scenario simulations in context of the organisation, rather than based on past claims, insurance suddenly becomes proactive and adaptive.”
AI agent as devil’s advocate
Bridgen says AI’s ability to deliver challenging, unbiased options is an exciting opportunity for directors.
“You can give your AI agents personalities,” he says. “Boards can use that to challenge assumptions and explore extremes in a safe manner, because when AI is critical, it’s socially acceptable. It’s not another board member. It turns AI into an invaluable dual-lens companion and turns crisis response into proactive foresight rather than reactive firefighter.”
The Diligent One Platform deploys agentic AI, using information already sitting within the Diligent Boards and Diligent Entities SaaS tools, and your organisation’s governance model.
Move away from fragmented tools and manual processes
“Diligent AI reduces the need for traditional integration,” says Bridgen. “It’s always live, synthesising information. It moves a system of record to a system of action.”
Health and community services provider UnitingCare used the Diligent tool to connect data, automate processes and drive greater insights across the business. Within a year, the unified data visibility led to $1.1m in cost savings by identifying duplicate payments and gave leaders insights to drive proactive risk management.
“Directors could see where strategic operational risks were moving in real time and pre-empt crises,” says Bridgen.
Be an APAC leader
“Based on Diligent’s APAC governance research, boards across Australia and Asia are rapidly adopting AI and real-time risk insight tools,” says Bridgen.
He warns of an impending oversight gap without proper governance frameworks in place. A Diligent Institute survey in partnership with the Governance Institute of Australia found that only 57 per cent of respondents have incorporated AI into their work processes; and 50 per cent have restricted AI use. There’s a worrying AI literacy gap.
“The board doesn’t have to suddenly become Claude coders, but they need to appreciate how helpful solutions like Diligent One are,” he says. “We’re building AI into Diligent One. That single platform unites GRC, audit and ESG.”
Discover more.
Latest news
Already a member?
Login to view this content