Arts board governance under fire: Avoiding reactive decision-making

Wednesday, 01 April 2026

Anna Spargo Ryan photo
Anna Spargo Ryan
Journalist
    Current

    When arts boards panic and become reactive, they lose clarity and predictive governance suffers.


    On paper, Adelaide Writers’ Week is an arts management dream. The country’s longest-running dedicated writers’ festival, it has played host to literary legends including John Updike and Allen Ginsberg. But in January, following the mass shooting of Jewish people at Bondi Beach, the Adelaide Festival board intervened to disinvite Palestinian-Australian author Randa Abdel-Fattah, citing “sensitivities” over the writer’s “pro-Palestinian views” and past commentary on Israel. 

    The backlash to this programming change was rapid and widespread. By mid-January, almost 200 guests had withdrawn, including UK headline talent Zadie Smith. On 13 January, event director Louise Adler announced her resignation and the event was cancelled.

    A remarkable about-face followed. Just days later, a refreshed Adelaide Festival board rescinded its statement disinviting Abdel-Fattah and new chair Judy Potter announced that the writer would be invited to appear in 2027.

    This pattern of controversy-panic-fallout feels increasingly common in the arts. Cancellations, boycotts, artist withdrawals and defunding have also plagued organisations including Bendigo Writers Festival, Opera Australia and the Melbourne Symphony Orchestra (MSO). At the end of 2023, the Sydney Theatre Company (STC) came under fire when three actors wore keffiyeh during the curtain call of Chekhov’s The Seagull in a gesture of solidarity with Palestinians. Creative Australia (the national arts council) experienced a months-long backlash from the arts community after abruptly withdrawing artist Khaled Sabsabi and curator Michael Dagostino from the 2026 Vienna Biennale. Concerns had been raised in federal parliament and in the news media about the “political nature”  of two of Sabsabi’s earlier works. Both Sabsabi and Dagostino were eventually reinstated.

    Alongside negative discourse, these events have had significant impact at a leadership level. Board members, including former Qantas CEO Alan Joyce, left the STC amid the controversy, while Creative Australia chair Robert Morgan resigned in the wake of its crisis. In 2024, MSO management earned a vote of no confidence by its musicians after a performance by pianist Jayson Gillham was cancelled due to his pro-Palestinian comments.

    Creative Australia CEO Adrian Collette AM later made a telling statement to Senate estimates. “Art,” he said, “has always occupied the complex and often uncomfortable space where competing perspectives and social pressures intersect.”

    The arts is necessarily political. In Australia, many organisations rely on or are wholly supported by government funding, while simultaneously making and exhibiting art that challenges existing political landscapes. One could argue there is an expectation for the sector to encourage divisive ideas or share unpopular perspectives. In the words of Oscar-winning screenwriter of 12 Years a Slave, John Ridley, “If art is a singular expression, then by nature, the best art is controversial.”

    Those who sit on arts boards are often passionate makers and/or consumers of the marketplace of ideas. They must therefore recognise the expectation to platform controversial artists and encourage debate. So, if they know it’s coming, why have some managed it so badly?

    A perfect storm

    Lachlan Edwards MAICD sits on and advises a variety of boards, including within the arts. “Arts boards in this country do a phenomenal job,” he says. “Most of them do it pro bono. They’re usually successful, capable people who are all passionate about the arts, in a country where art is swamped by sport. It’s remarkable how well arts companies’ boards manage to keep afloat in the Australian context.”

    But where boards are not managing to do it so well, some experts feel an element of inevitability. Kate Larsen, an arts, cultural and non-profit consultant and writer, says arts boards are dealing with issues of unprecedented magnitude and frequency. “In many ways, we’re at the eye of a perfect storm many years in the making,” she says. “They’re being hammered from inside and outside, so bad decisions are made. We can assume they didn’t have bad intentions, but they’re causing harm regardless, then doubling down and causing more harm. It’s understandable, but completely unnecessary.”

    Crisis communications expert Sue Cato AM agrees. Throughout her career, she has managed and advised on some of the country’s most significant private and non-profit issues. “The arts have always seen themselves as critical to social cohesion, the people who bring civility and the leading-edge thinking that creates a just society and community,” she says. “What’s been happening for the past five years or so is that rather than being the glue keeping society together, we’re the acetate that is melting it.”

    The current culture of division, says Cato, is leading some arts boards to fumble key risk indicators, driven by unpreparedness, lack of self-awareness and disconnection from their wider context.

    “The recent volatility and aggression have happened because people weren’t joining the dots and paying any attention to who were the most vocal and active people in the arts community, filling roles and board seats,” she says. “No-one ever imagined you could have this kind of disruption and disharmony, because the arts didn’t see itself that way.”

    She says the arts have always been political and always will be. “It’s the core of the practice and it would be naïve to think otherwise. It’s a maelstrom. I’ve been actively involved in the arts for 40 years and I’ve never seen greater division, aggression and hatred than I’m seeing at the moment. Without doubt there are extraordinary issues, but it seems we’ve lost the ability to have respectful differences of opinion.”

    Predictably unpredictable

    In a fraught geopolitical landscape, predicting which issues will become problems is not easy. “I feel for many of these boards,” says Cato. “They’re absolutely caught between a rock and a hard place. ‘Least worst’ outcomes is what they’re managing for. Everybody’s taking strident sides of every debate. You’ve got these — horrific, in some ways — existential threats to your organisation and most people aren’t prepared for that. Board roles are tricky, but no-one expects extreme personal threats.”

    Staying ahead of conflict requires constant surveillance, says Edwards, who since 2016 has been a director of Bell Shakespeare theatre company. “Something that drives many arts companies is to be absolutely contemporary and to be challenging in new ways,” he says. “Crises sometimes happen because people are passionate and emotional, and there is a reason that crisis hits a nerve.”

    The board’s job, he says, is to define appropriate paths before the nerve is pressed. “Identify what you can, mitigate it to the extent you can, then look at what risks are left and their consequences. Then ask, ‘If I’m willing to take these risks, is it in the interest of my organisation?’ It’s important to have arts and freedom of expression as priorities, but someone’s got to pay for it; that’s a reality.”

    Achieving this, notes Cato, requires acknowledging the distinction between unknown and unexpected threats. While the exact nature of future conflicts might be impossible to know, that they are coming is inevitable.

    “Some [boards] are trying to duck it and hope they don’t get caught up in a brawl,” she says. “Diving under the waves is never enough of a strategy, not to mention losing purpose. But it’s the nature of the arts. Because we are forward-leaning in terms of social issues, there will be more issues. Everyone’s got to get their house in order.”

    Ethical consistency

    Edwards, Cato and Larsen all agree on the need for arts boards to prepare for contention, especially if the exact nature of the conflict is unknown. Good planning is having a clear, defensible, collaborative position from which to govern.

    “Put on your website now that this is the criteria by which we make decisions,” says Cato. “Every time you’re challenged, look back and ask, does it meet the criteria? It’s predictability. You can say to people, ‘You might not like it, but this has been on our website for 18 months and it’s the reason we’re making the decision.’”

    She adds that clear ethics and governance frameworks can be leveraged as a non-emotional reference point. “This is our policy, our accepted behaviour,” she says. “Let’s judge the challenge against that rather than being emotionally reactive.”

    Edwards says there are three key areas of focus for arts boards. “The job of a board is to provide governance and ensure the objectives and vision of the arts company are achieved. Preparation, anticipation and clarity of principles are key to governing and communicating with integrity. You can’t prepare for the acute things, but you can prepare good policies and you can prepare for crises.”

    He says that tension between art and governance is inevitable. “The key is to see it as a structural feature, not a failure.”

    The board may sometimes have to constrain or redirect, not because art doesn’t matter, but because its first responsibility is to safeguard the institution for the long-term delivery of the artistic vision or education. Governance frameworks exist to create clear delineation between the role of curator and board director.

    “The artistic director’s job is to push the boundaries of art,” says Edwards. “The board’s responsibility is to consider all the stakeholders and to achieve the objectives of the company, which are inevitably broader than just being the best, artistically, that they can be. This tension is healthy.”

    Strategy and systemic change

    Clarity and predictive governance are powerful tools against arts crises, but Larsen says boards in this sector are fighting against structural issues.

    “We have fewer people dealing with more complex and more frequent issues, while they’re personally more burnt-out than ever before, within a more challenging operating environment, while being actively lobbied by third parties,” she says. “Australia’s NFP incorporation and governance models were always unfit for purpose and they are setting our organisations up to fail.”

    As a result, some organisations are rushing their governance decision making, pushed to prioritise panicked crisis management even where guiding principles do exist.

    “If we had a broader governance ecology, we would be more confident in who we need to listen to at times of crisis,” says Larsen. “It’s not necessarily the loudest voice. It’s not even necessarily the largest group of people. Instead, it’s the group of people closest to their purpose. Talking about purpose-led practices is an old-fashioned idea now, but one that these organisations have forgotten.”

    Adelaide Writers’ Week was, in the opinion of several commentators, something of a case study in profound arts sector mismanagement. However, visitors to its website, having scrolled beyond a regretful note about this year’s cancellation, will find a quote from the author Geraldine Brooks, who describes it as, “Quite simply, the model for what a book festival should be.”

    This article first appeared under the title 'Culture Crash' in the April/May 2026 Issue of Company Director Magazine.

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