Boardroom Behaviour: Recovering after conflict

When debate turns personal, how does your board reset? This session addresses how to recover from unresolved conflict and restore psychological safety in the boardroom.

Robust debate is essential to effective governance – but when tension turns personal and conflict goes unresolved, boards can become stuck, divided and ineffective. This webinar focuses on the resilient board: —one that knows how to recover when relationships have been strained and trust has been tested.

Unlike earlier sessions that examine individual behaviour and group dynamics, this session addresses what to do when damage has already occurred.

The webinar will explore:

• From debate to damage: How productive challenge can tip into relationship fracture – and how to recognise the warning signs
• Conflict archetypes: Diagnosing different forms of boardroom conflict and selecting the right repair strategy
• Discussing the undiscussable: Tools for surfacing hidden tensions and sensitive issues without escalation
• Relationship repair: A step-by-step roadmap for rebuilding trust and restoring effective working relationships
• Re-establishing psychological safety: How boards reset norms so directors feel safe to challenge again

Directors will leave with practical strategies for restoring collegiality, enabling the board to move forward constructively following high-pressure or emotionally-charged episodes.