Clara Shih currently leads the development and monetization of a Business AI portfolio across different use cases and surfaces, making cutting-edge AI accessible to any size business.
Clara previously served as CEO of Salesforce AI, leading artificial intelligence efforts across the company, including product, frontier applied research, and go-to-market for Salesforce’s Einstein and Agentforce offerings.
Prior to Salesforce, Clara was founder and CEO of Hearsay Social (now part of NASDAQ:YEXT), an AI startup enabling salespeople to leverage social networks to build their brand as expert advisors.
A digital pioneer, Clara has been named one of Fortune’s “40 under 40” and “Most Powerful Women Entrepreneurs,” Fast Company’s “Most Influential People in Technology,” and a “Young Global Leader” by the World Economic Forum.She served on the Starbucks board of directors for 12 years and authored the 2009 bestselling book The Facebook Era.
She graduated #1 in computer science at Stanford University, where she also received an M.S. in computer science. She holds an M.S. in internet studies from Oxford University, where she studied as a U.S. Marshall Scholar.
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